I need help I have lost remote capabilities such as ssh to one of my network devices and unable to got to the actual site to console into the device to troubleshoot. I am getting an error for ssh connection has timed out. My device is a cisco 4431 ISR
Ask yourself some questions:
what are the redundant paths? is someone physically overthere?
Can someone check your cabling? Is there a ISP edge device on location? Does that device still functions?
Basically troubleshoot the thing.
Next time think of a secondary solution. Like a 4g module in the router that always provides you a dual link. A backup that you only pay when you need it.
Good luck and hope you can pin point the failure.
O and, can someone check if there is signal on the cable arriving? Hang a laptop on it, if its a DHCP receiver, then it should receive. This will help you also.
SSH timed out, you able to ping the device from your side continuously ? or that also not working ?
in this case more of your Intermitten connection with your provider, when you get chance to access remote side, capture all the logs and post here.
also log a complain with provider about the connection issue.
you can do EEM Script to run automatically and mitigate the issue, once you know the base line problem.
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