Inventory Collection on LMS 4.0.1 after IOS-Upgrade

[kkolander]

Hi,

we're running LMS 4.0.1 and after the last IOS-Upgrade of Catalyst 6509 I have a problem with the inventory collection of these devices.
The Catalyst 6509 switches now running IOS 15.1(2)SY. The inventory collection of all these devices now fails.
I restarted all services and the LMS-Server itself.
The collection from all other devices is functional.

Extraction from IC_Server.log:
[ Wed Jan 08  11:40:41 CET 2014 ],ERROR,[Thread-19],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,1107, Collection failed for the device : 726
com.cisco.nm.xms.xdi.ags.system.CollectionFailed: com.cisco.nm.lib.snmp.futureapi.SnmpReqTimeoutException: SnmpRequestTimeout on xxx.xxx.xxx.xxx while performing SnmpWalk(*) at index = -1

(IP address replaced with xxx)

Why is the SNMP-request failing after IOS-Upgrade? A credential check of SNMPv3-credentials gives a success.

Regards,
Kerstin

[AFROJ AHMAD · Accepted solution]

Hi Kerstin,

I can clearly see the SNMP TIMEOUT exception.

Increase the

Number of retries  to 3    

Timeout Interval to  15

from

[Admin > Network > Timeout and Retry Settings > Inventory/Config Timeout and Retry Settings]

Now try to run the Inv. job and see how it works

Thanks-

Afroz

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[kkolander]

Hi Afroz,

I increased the timeout values and it works!

Thanks for your reply.

Regards,

Kerstin