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ITEM-RME Synchronisation

nwhalley
Level 1
Level 1

I have the change probe installed and configured on the remote RME server and the display in ITEM2.0 is telling me that the synchronisation is active. However there are no compliant devices being synchronised from the RME database to the ITEM database. Am I missing something here or is anyone else having the same problem?

Thanks

Nick

1 Reply 1

s-doyle
Level 3
Level 3

Check if the username and password being used to sync the applications are correct at both ends. If thats fine then check if the RME Synchronization has been initialized on the remote host. If not please run the following command.

C:\Program Files\CSCOpx\bin>updateItmParams.bat -host

i guess this will solve the issue.