Job Browser failing in Cisco Prime LMS 4.2.2

[diegocuartero]

Hi,

we have a costumer who cannot access to Admin/Jobs/Browser. It shows this error:

I have read that the reason could be that the costumer has too many jobs scheduled. But, if we can't access to the Job Browser, we can't delete the jobs scheduled.

Besides, we have a huge memory consumption (15 of 16 gigas). I don't know if this coulb be relationated with the access to the Job Browser.

Thank you

[KauyGabriel]

Hello Diego,

You may try to purge the old jobs.

In general the LMS 4.2 runs VRFcollection jobs and Summarizer jobs periodically. When you hit a high number of jobs (15K if I'm not wrong), you start to get an error message on Job browser page. Then the purging may come in handy.

Go to [Admin] > [Network] > [Purge Settings].

To purge the jobs related to VRF, see the topic "Purging VRF Management Reports Jobs and Archived Reports" on the following document.

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2/user/guide/admin/purgeset.pdf

To purge Summarizer jobs, take a look at the topic "Performance Purge Jobs" from the same document.

Let me know if it helped.