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LMS 2.6 Catalyst 6000IOS series Device Package not found

cwmoore
Level 1
Level 1

My Ciscoview updates have worked to allow 3800 series routers etc. to appear but my Catalyst 6500 series switches that were working have stopped working and I get the Device Package not found error. The Catalyst 4000 series work fine. I have not found any other devices that are not working in Ciscoview. Any help out there?

3 Replies 3

Lucien Avramov
Level 10
Level 10

Get you send the list of the files in those 2 folders:

NMSROOT/www/classpath/com/cisco/nm/xms/psu/pkgs/

NMSROOT/MDC/tomcat/webapps/CVng/WEB-INF/classes/com/cisco/nm/cvw/devpkgs/

Also please upload :

psu.log from the logs folder

What version of LMS are you using and attach a show mod and show ver from the switch.

I have LMS 2.6

The Catalyst 6500 series are the only devices that are not being displayed with CV reporting this:

Message

Can't find applicable device package for 147.1.89.212. etc.

Happens with any 6500 series device.

See attached files.

Thanks!

cwmoore
Level 1
Level 1

Adding psu.log

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