LMS 3.1 Device Discovery

[Des D'Arcy]

Hi, Having had a fully operational version of Ciscoworks on a very old server we were advised to move it to a virtual server, with a new IP address. Unfortunately since then the device discovery is not collecting data on all devices on our network, and showing them as unreachable. Even though I have replaced the IP address in the configs on the network switches.

The odd thing is that it is finding 6 devices but not all of them. Just wondered if this is something anyone out there has seen before that may be able to shed some light for me.

Thanks

Jo

[Gaganjeet Chug]

Hi,

Kindly make sure all the device are snmp reachable with the new IP from the CiscoWorks Server. However more information will be found by enabling the debugging for Device Discovery and then try to run the Device Discovery again.

To enable the debug for Device Discovery , kindly to Common Services > Device & Credentials > Device Discovery > Discovery Logging Configuration > select the modules you are using for device discovery along with Data Collector, Discovery DeviceInfo , Discovery Framework, Discovery util and run the device discovery again and then send the ngdiscovery.log from CSCOpx\log location.

Also kindly make sure you have make the required changes on the Schedule discovery settings as well since Schedule discovery have its own settings for Device Discovery as compared with Ad hoc Discovery settings.

Here is the good doc link created by Sir Joseph Clarke to understand the Device Discovery and for troubleshooting purposes.

https://supportforums.cisco.com/docs/DOC-9005

Note :- ngdiscovery.log contain information about the IP address of your device in the network.

Thanks,

Gaganjeet