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LMS 3.2 ANI Server is down.

Hello i am having this common issue with LMS. It states that ANI Server is down.

C:\Program Files\CSCOpx\bin>pdshow ANIServer

        Process= ANIServer

        State  = Failed to run

        Pid    = 0

        RC     = -1

        Signo  = 1073741823

        Start  = N/A

        Stop   = 8/31/2011 11:05:00 AM

        Core   = Not applicable

        Info   = Application failed or was registered incorrectly. C:\Program Files\CSCOpx\bin>pdshow ANIServer
        Process= ANIServer
        State  = Failed to run
        Pid    = 0
        RC     = -1
        Signo  = 1073741823
        Start  = N/A
        Stop   = 8/31/2011 11:05:00 AM
        Core   = Not applicable
        Info   = Application failed or was registered incorrectly.

TIA, Nicos Nicolaides
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1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: LMS 3.2 ANI Server is down.

Hi Nicos,

the ANIServer.properties is definetelly corrupted. It should contains more information thatn in ANIServer.properties.orig.

Instructions how to restore the properties file:

1) Stop the ANIServer process: pdterm ANIServer

2) Copy ANIServer.properties.orig ANIServer.properties

3) Edit the ANIServer.properties

DEVICESROOT=.

into

DEVICESROOT=NMSROOT\\campus\\lib\\classpath

(replace NMSROOT with the correct directory where NMS is insralled. Default location is C:\PROGRA~1\CSCOPX. Note the use of two backslashes in the DEVICEROOT properties. )

4) Start the ANIServer: pdexec ANIServer

Now the ANIServer process should be in "Running with busy flag" State.

Svetlana

5 REPLIES 5
Cisco Employee

LMS 3.2 ANI Server is down.

Hi Nicos,

looks like ANIServer.properties file is corrupted. Please post full pdshow, ANIServer.properties and ANIServer.properties.orig files.

Svetlana

Re: LMS 3.2 ANI Server is down.

Hi Svetlana,

Sorry for the delay. Here are the files.

Thank you in advance

Nicos

TIA, Nicos Nicolaides
Cisco Employee

Re: LMS 3.2 ANI Server is down.

Hi Nicos,

the ANIServer.properties is definetelly corrupted. It should contains more information thatn in ANIServer.properties.orig.

Instructions how to restore the properties file:

1) Stop the ANIServer process: pdterm ANIServer

2) Copy ANIServer.properties.orig ANIServer.properties

3) Edit the ANIServer.properties

DEVICESROOT=.

into

DEVICESROOT=NMSROOT\\campus\\lib\\classpath

(replace NMSROOT with the correct directory where NMS is insralled. Default location is C:\PROGRA~1\CSCOPX. Note the use of two backslashes in the DEVICEROOT properties. )

4) Start the ANIServer: pdexec ANIServer

Now the ANIServer process should be in "Running with busy flag" State.

Svetlana

Re: LMS 3.2 ANI Server is down.

It worked! Thank you!

TIA, Nicos Nicolaides
Highlighted

LMS 3.2 ANI Server is down.

Hi Svetlana

i have the same problem with cisco plrime lms 4.2.4 ca you help me , i

I did what you described putting the path :

E:\\CSCOpx\\campus\\lib\\classpath   (with two backslashes)

E:\CSCOpx\campus\lib\classpath  (without two backslashes)

But  ANIServer Failed to run

Thanks a lot

E.

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