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LMS 3.2 ANI Server is down.

Hello i am having this common issue with LMS. It states that ANI Server is down.

C:\Program Files\CSCOpx\bin>pdshow ANIServer

        Process= ANIServer

        State  = Failed to run

        Pid    = 0

        RC     = -1

        Signo  = 1073741823

        Start  = N/A

        Stop   = 8/31/2011 11:05:00 AM

        Core   = Not applicable

        Info   = Application failed or was registered incorrectly. C:\Program Files\CSCOpx\bin>pdshow ANIServer
        Process= ANIServer
        State  = Failed to run
        Pid    = 0
        RC     = -1
        Signo  = 1073741823
        Start  = N/A
        Stop   = 8/31/2011 11:05:00 AM
        Core   = Not applicable
        Info   = Application failed or was registered incorrectly.

TIA, Nicos Nicolaides
1 ACCEPTED SOLUTION

Accepted Solutions
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Hi Nicos,

the ANIServer.properties is definetelly corrupted. It should contains more information thatn in ANIServer.properties.orig.

Instructions how to restore the properties file:

1) Stop the ANIServer process: pdterm ANIServer

2) Copy ANIServer.properties.orig ANIServer.properties

3) Edit the ANIServer.properties

DEVICESROOT=.

into

DEVICESROOT=NMSROOT\\campus\\lib\\classpath

(replace NMSROOT with the correct directory where NMS is insralled. Default location is C:\PROGRA~1\CSCOPX. Note the use of two backslashes in the DEVICEROOT properties. )

4) Start the ANIServer: pdexec ANIServer

Now the ANIServer process should be in "Running with busy flag" State.

Svetlana

View solution in original post

5 REPLIES 5
Highlighted
Cisco Employee

Hi Nicos,

looks like ANIServer.properties file is corrupted. Please post full pdshow, ANIServer.properties and ANIServer.properties.orig files.

Svetlana

Highlighted

Hi Svetlana,

Sorry for the delay. Here are the files.

Thank you in advance

Nicos

TIA, Nicos Nicolaides
Highlighted

Hi Nicos,

the ANIServer.properties is definetelly corrupted. It should contains more information thatn in ANIServer.properties.orig.

Instructions how to restore the properties file:

1) Stop the ANIServer process: pdterm ANIServer

2) Copy ANIServer.properties.orig ANIServer.properties

3) Edit the ANIServer.properties

DEVICESROOT=.

into

DEVICESROOT=NMSROOT\\campus\\lib\\classpath

(replace NMSROOT with the correct directory where NMS is insralled. Default location is C:\PROGRA~1\CSCOPX. Note the use of two backslashes in the DEVICEROOT properties. )

4) Start the ANIServer: pdexec ANIServer

Now the ANIServer process should be in "Running with busy flag" State.

Svetlana

View solution in original post

Highlighted

It worked! Thank you!

TIA, Nicos Nicolaides
Highlighted

Hi Svetlana

i have the same problem with cisco plrime lms 4.2.4 ca you help me , i

I did what you described putting the path :

E:\\CSCOpx\\campus\\lib\\classpath   (with two backslashes)

E:\CSCOpx\campus\lib\classpath  (without two backslashes)

But  ANIServer Failed to run

Thanks a lot

E.

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