LMS 3.2 - Change Management

[Nishant Jethwa]

Hi,

Is there something within CiscoWorks LMS 3.2 that allows you to raise or generate some kind of form that can be emailed or printed if a change on a device is required.

Nish

[Nael Mohammad · Accepted solution]

You can use the job approval options in RME to perform change management using the steps outline below from the users guide. 

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_resource_manager_essentials/4.3/user/guide/jobmgt.html

Enabling Approval and Approving Jobs Using Job Approval

Resource Manager Essentials (RME) applications, such as NetConfig, Config Editor, Archive Management, and Software Management allow you to schedule jobs to perform their tasks. Job Approval allows you to require that one of a group of users designated as job Approvers approves each job before it can run.

This section contains:

•Job Approval Workflow

•Job Management

Job Approval sends job requests through e-mail to users on a job's Approver list. If none of the Approvers approve the job before its scheduled run time, or if an Approver rejects the job, the job is moved to the rejected state and will not run.

When Job Approval is enabled, applications that use it, require you to schedule the job to run in the future, rather than immediately. Job approval cannot be enabled for jobs that run immediately.

A user with the appropriate privileges uses a CiscoWorks application to schedule jobs.

When you use Job Approval, different people can perform different tasks:

[Nishant Jethwa]

Thanks, will give it a go.

One other questions, when changes are done on the actual device, how does, if at all, LMS pick this up? Does it create another entry or does edit the existing device entry details and update?