LMS 3.2: DFM3.2.0 error

[saifmohdali]

I faced one problem about my ciscoworks 3.2 which is DFM3.2.0 cannot up. others likes RME,CM and IPM was successfully running and configured.

i have added devices to DFM, the devices on learning status. so that, all other functions cannot be configured as normal.

at DFM home page, on High Severity Alerts, the error message states "an exception occured.Please Check the AAD.log file for further details".

i have check the file and it has said about "ogs_server_urn cannot be found". i have checked to process status and restarts all the ogs_server but DFM still not function.

please guide me, i am beginner to ciscoworks.

[AFROJ AHMAD · Accepted solution]

Hi,

kindly make an entry of cisco works in the HOSTS file.

Location: C:\WINDOWS\system32\drivers\etc

x.x.x.x

for e.g

10.78.141.29    ciscoworks

then restart the daemon manager and check the issue.

Thanks

Afroj