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Volker Janusch
Enthusiast

LMS 3.2 evaluation: language error

The installation stops with error "... unsupported locale..". The system is "Win2003-Server R2" completely installed with English version an regional settings as recommended (Englisch (US)). CWLMS 2.6 was working fine. What can I do?

Manager DC-Networking, Automation & WLAN
Logicalis GmbH
1 ACCEPTED SOLUTION

Accepted Solutions
Joe Clarke
Hall of Fame Cisco Employee

That's the problem. Set the top key value to 00000409 (i.e. set the default user locale to US English). Then the install will work.

View solution in original post

6 REPLIES 6
Joe Clarke
Hall of Fame Cisco Employee

Post the output of the SYSTEMINFO DOS command. While the system may be localized for US English, it may not be a US English version of Windows. The latter is absolutely required for proper operation.

Hello,

systeminfo.txt attached.

Manager DC-Networking, Automation & WLAN
Logicalis GmbH
Joe Clarke
Hall of Fame Cisco Employee

What is the value of the following two registry keys:

HKEY_USERS\.DEFAULT\Control Panel\International\Locale

HKEY_CURRENT_USER\Control Panel\International\Locale

HKEY_USERS\.DEFAULT\Control Panel\International\Locale = 00000407

HKEY_CURRENT_USER\Control Panel\International\Locale = 00000409

Manager DC-Networking, Automation & WLAN
Logicalis GmbH
Joe Clarke
Hall of Fame Cisco Employee

That's the problem. Set the top key value to 00000409 (i.e. set the default user locale to US English). Then the install will work.

View solution in original post

Yes it works. Thank You very much.

Manager DC-Networking, Automation & WLAN
Logicalis GmbH