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LMS 3.2 on Solaris 10 - RME 4.3.1 problem with WS-SVC-NAM-2

josefribeiro
Level 1
Level 1

‎02-18-2011 08:49 AM

Hi All,

I'm having an issue where our LMS 3.2 server, running RME 4.3.1, can neither collect inventory nor sync archive on our NAM blades.

The server has connectivity to them and the SNMP strings are properly configured. Am I missing anything?

When I run a Inventory Collection Job I get the following result:

RICS0001:Internal Error,unable to process the collected data from the device.

Thanks,

Jose Ribeiro

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3 Replies 3

Joel Monge
Cisco Employee
Cisco Employee

‎02-18-2011 01:55 PM

This looks like CSCsu95741.  What application image is this NAM running on and what is the result of an SNMP walk to sysDescr?

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josefribeiro
Level 1
Level 1
In response to Joel Monge

‎02-23-2011 11:20 AM

Hi Joel,

Thanks for the response. When I run a snmpwalk asking for sysDescr I get the following:

-bash-3.00$ snmpwalk -v 2c -c xxxxxxxx 10.86.214.95 sysDescr
Cannot find module (IP-MIB): At line 0 in (none)
Cannot find module (IF-MIB): At line 0 in (none)
Cannot find module (TCP-MIB): At line 0 in (none)
Cannot find module (UDP-MIB): At line 0 in (none)
Cannot find module (HOST-RESOURCES-MIB): At line 0 in (none)
Cannot find module (SNMPv2-MIB): At line 0 in (none)
Cannot find module (SNMPv2-SMI): At line 0 in (none)
Cannot find module (NOTIFICATION-LOG-MIB): At line 0 in (none)
Cannot find module (DISMAN-EVENT-MIB): At line 0 in (none)
Cannot find module (DISMAN-SCHEDULE-MIB): At line 0 in (none)
Cannot find module (UCD-SNMP-MIB): At line 0 in (none)
Cannot find module (UCD-DEMO-MIB): At line 0 in (none)
Cannot find module (SNMP-TARGET-MIB): At line 0 in (none)
Cannot find module (NET-SNMP-AGENT-MIB): At line 0 in (none)
Cannot find module (HOST-RESOURCES-TYPES): At line 0 in (none)
Cannot find module (UCD-DISKIO-MIB): At line 0 in (none)
Cannot find module (MTA-MIB): At line 0 in (none)
Cannot find module (NETWORK-SERVICES-MIB): At line 0 in (none)
Cannot find module (SNMP-VIEW-BASED-ACM-MIB): At line 0 in (none)
Cannot find module (SNMP-COMMUNITY-MIB): At line 0 in (none)
Cannot find module (NET-SNMP-EXTEND-MIB): At line 0 in (none)
Cannot find module (UCD-DLMOD-MIB): At line 0 in (none)
Cannot find module (SNMP-FRAMEWORK-MIB): At line 0 in (none)
Cannot find module (SNMP-MPD-MIB): At line 0 in (none)
Cannot find module (SNMP-USER-BASED-SM-MIB): At line 0 in (none)
Cannot find module (SNMP-NOTIFICATION-MIB): At line 0 in (none)
Cannot find module (SNMPv2-TM): At line 0 in (none)
sysDescr: Unknown Object Identifier (Sub-id not found: (top) -> sysDescr)
-bash-3.00$

If I run the command "snmpwalk -v 2c -c xxxxxxx 10.86.214.95" without the sysDescr I get the whole nine yards of information. I'm pasting below what I think you were looking for:

-bash-3.00$ snmpwalk -v 2c -c xxxxxxx 10.86.214.95        
Cannot find module (IP-MIB): At line 0 in (none)
Cannot find module (IF-MIB): At line 0 in (none)
Cannot find module (TCP-MIB): At line 0 in (none)
Cannot find module (UDP-MIB): At line 0 in (none)
Cannot find module (HOST-RESOURCES-MIB): At line 0 in (none)
Cannot find module (SNMPv2-MIB): At line 0 in (none)
Cannot find module (SNMPv2-SMI): At line 0 in (none)
Cannot find module (NOTIFICATION-LOG-MIB): At line 0 in (none)
Cannot find module (DISMAN-EVENT-MIB): At line 0 in (none)
Cannot find module (DISMAN-SCHEDULE-MIB): At line 0 in (none)
Cannot find module (UCD-SNMP-MIB): At line 0 in (none)
Cannot find module (UCD-DEMO-MIB): At line 0 in (none)
Cannot find module (SNMP-TARGET-MIB): At line 0 in (none)
Cannot find module (NET-SNMP-AGENT-MIB): At line 0 in (none)
Cannot find module (HOST-RESOURCES-TYPES): At line 0 in (none)
Cannot find module (UCD-DISKIO-MIB): At line 0 in (none)
Cannot find module (MTA-MIB): At line 0 in (none)
Cannot find module (NETWORK-SERVICES-MIB): At line 0 in (none)
Cannot find module (SNMP-VIEW-BASED-ACM-MIB): At line 0 in (none)
Cannot find module (SNMP-COMMUNITY-MIB): At line 0 in (none)
Cannot find module (NET-SNMP-EXTEND-MIB): At line 0 in (none)
Cannot find module (UCD-DLMOD-MIB): At line 0 in (none)
Cannot find module (SNMP-FRAMEWORK-MIB): At line 0 in (none)
Cannot find module (SNMP-MPD-MIB): At line 0 in (none)
Cannot find module (SNMP-USER-BASED-SM-MIB): At line 0 in (none)
Cannot find module (SNMP-NOTIFICATION-MIB): At line 0 in (none)
Cannot find module (SNMPv2-TM): At line 0 in (none)
iso.3.6.1.2.1.1.1.0 = STRING: "Cisco Network Analysis Module (WS-SVC-NAM-2), Version 3.6(1)
Compiled 2007:03:28 14:09:04 by pwildi
Copyright (c) 1999-2007 by cisco Systems, Inc.
Patches:
Fri Aug  3 18:45:52 2007 Patch: nam-app.3-6.strong-crypto-patchK9-1-0 Description: Strong Crypto Patch for NAM."
iso.3.6.1.2.1.1.2.0 = OID: iso.3.6.1.4.1.9.5.1.3.1.1.2.291
iso.3.6.1.2.1.1.3.0 = Timeticks: (1735440212) 200 days, 20:40:02.12
iso.3.6.1.2.1.1.4.0 = STRING: "Infrastructure Technology Services"
iso.3.6.1.2.1.1.5.0 = STRING: "Data Center Operations Branch, MGS"
iso.3.6.1.2.1.1.6.0 = STRING: "1201 Wilson Avenue"

Thanks,

Jose

0 Helpful

Joel Monge
Cisco Employee
Cisco Employee
In response to josefribeiro

‎02-23-2011 11:34 AM

Yes this looks like CSCsu95741 as the description exceeds 255 characters due to the patch information.  You should upgrade your NAM to one of the latest application versions which you can download from here.  Then this error should be fixed in RME.

0 Helpful
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