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Anupam Datta
Beginner

LMS 3.2 with RME 4.3.1 not Archiving configuration

HI ,

I am facing problem in Ciscoworks in Fetching config Archieve from Cisco ASA-5510 Adaptive Security Appliance . I am using LMS 3.2 and RME 4.3.1

SSH is enable in the device, and from LMS server I am able to connect through Putty. Also from Management station to Device it showing SSH is up for both version. But from RME its failing Its giving below mentioned error

  Device: COGINHYDGCBDFHRTF1       Status:   Failed
*** Device Details for COGINHYDGCBDFHRTF1 ***
Protocol ==> Unknown / Not Applicable
Selected Protocols with order ==> SSH,Telnet,TFTP,RCP,SCP,HTTPS
Execution Result:
RUNNING
CM0151 PRIMARY RUNNING Config fetch failed for COGINHYDGCBDFHRTF1 Cause: Couldnot enter ENABLE Mode from USER Mode on 10.241.44.220.TELNET: Failed to establish TELNET connection to 10.241.44.220 - Cause: Connection refused.
Action: Check if protocol is supported by device and required device package is installed. Check device credentials. Increase timeout value, if required.

I have tried from LMS server by telneting to port 22, its giving below output------SSH-1.99-Cisco-1.25

When I have tried to test device credentials for SSH and SSH Enable mode, then below output I am getting. SSH remains blank status.

Device Name SSH Enable
by SSH
1.COGINHYDGCBDFHRTF1Did Not Try


Pls help to resolve this.

11 REPLIES 11
Joe Clarke
Hall of Fame Cisco Employee

The problem is that RME cannot enter enable mode on the ASA.  Check the enable password in DCR for this device.  Make sure you can login to the ASA using SSH with the username/password and enable password combination found in DCR.  If in doubt, re-enter the credentials in DCR.