I am doing an evaluation of LMS 4.0. I have loaded the system on Windows and manually added my core 3750 switch into the system. Device availablity is showing the device as available. However, the other pollers like link utilization, error count, etc. all show that there is no data. When I go into the poller config, the pollers for link utilization and errors show 0 devices associated and a status of "instance not found". The CPU and availability pollers show active with my one device added. I have verified the credentials and if I go into Inventory -> Port and module and select my 3750 I do get a list of all the interfaces and the descriptions so LMS is connecting to the switch and pulling data.
So how do I get the pollers for link utilization and errors to start populating data?
Second question, during install I did configure the software update section and it said there was an LMS 4.0.1 available which I told it to download. Now I have a psu_download directory and some more directories like cm, cmf, etc. but I don't see any file on what to do with them. What do I need to do to install the new package files that were downlaoded to psu_download?