Hello community,
I have the following problem. I need to state that this was working fine and one day it suddenly stopped.
From Admin --> System --> Software Updates if I either select Device or Software Updates and apply my Cisco username and password, I get the following message:
Connection to Cisco.com failed. Please check E:/CSCOpx/log/psu.log file for details. Download option cannot proceed.
I repeat that this used to work! I also checked the credentials by directly logging in Cisco.com and they too seem to work fine.
After seeing my proxy logs I can see that the request passes through the proxy, but the http code I get is: 404 Not Found.
What also puzzles me is that PSIRT & EOX System jobs (which I understand access the cisco web site to get PSIRT and EOL/EOS information) still function as expected. Doesn't this job also use the above credentials???
Nothing has changed in my internal infrastructure, as far as I know. Could this possibly be a problem with the specific cisco page? Is anybody else experiencing the same issue????
Thank you in advance,
Katerina
