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Ian Beck
Beginner

LMS 4.2.2 Archive

Hi,

I have today applied the latest RME updates to bring the enviromnet up todate and now the majority of devices (Routers, Switches etc) do not backup< I have changed nothing in relation to timeouts etc and see no reason why I should have to as things where fine before the update.

But all of a sudded devices no longer backup !

Any ideas

Thanks

3 REPLIES 3
Ian Beck
Beginner

Looking in the dcmaservice.log, I am seeing the "keyboard Interactive" issue again !!!

Which I have hightlighted before as a client isse when connectecting to devices.

[ Wed Dec 12  12:50:09 GMT 2012 ],ERROR,[Thread-825],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,error,19,Unknown authentication method: keyboard-interactive

[ Wed Dec 12  12:50:48 GMT 2012 ],ERROR,[Thread-825],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,error,19,IOException received during block() of Channel[UInt32[ 0 ]:UInt32[ 3 ]]

[ Wed Dec 12  12:50:48 GMT 2012 ],ERROR,[Thread-825],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,updateArchiveForDevice,1899,PRIMARY RUNNING Config fetch Failed for HKG-R-006

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-825],com.cisco.nm.rmeng.util.db.DatabaseConnectionPool,getConnection,129,resource is not null....

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-825],com.cisco.nm.rmeng.util.db.DatabaseConnectionPool,getConnection,129,resource is not null....

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-825],com.cisco.nm.rmeng.dcma.configmanager.DBInterface,updateStatusTable,643,Calling UDMDeviceAccessManager.updateCollectorStatusTOUDM

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-825],com.cisco.nm.rmeng.dcma.configmanager.UDMDeviceStatusUpdater,addToDeviceQ,37,Adding the Device for UDM Status Update After Config Collection 51

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-825],com.cisco.nm.rmeng.dcma.utils.DCMAPreferences,getVlanConfigDisabled,163,vlan_disable====true

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-825],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,updateArchiveForDevice,1817,vlan config fetch is disabled

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-825],com.cisco.nm.rmeng.dcma.configmanager.ConfigManager,writePerDeviceResultFile,3201,Serializing the Device Result = D:/CISCO_~1/files\/rme/jobs\ArchiveMgmt\1693/51.device

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-27],com.cisco.nm.rmeng.dcma.configmanager.UDMDeviceStatusUpdater,run,44,Going to update the UDM devices 1

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-27],com.cisco.nm.rmeng.util.DCRWrapperAPIs,getDCRIdMapLite,1864,+++ getDCRIdMapLite +++

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-27],com.cisco.nm.rmeng.util.DCRWrapperAPIs,getDCRIdMapLite,1867,CSV converted values:51

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-27],com.cisco.nm.rmeng.util.DCRWrapperAPIs,getDCRIdMapLite,1869,Query SELECT DCR_ID,NETWORKELEMENTID FROM DM_Dev_State WHERE NETWORKELEMENTID IN (51)

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-27],com.cisco.nm.rmeng.dcma.configmanager.UDMDeviceStatusUpdater,updateUDMDeviceStatus,88,Getting DCR ID for the deviceID51

[ Wed Dec 12  12:50:48 GMT 2012 ],INFO ,[Thread-27],com.cisco.nm.rmeng.dcma.configmanager.UDMDeviceStatusUpdater,updateUDMDeviceStatus,97,Got the DCR ID for the deviceID51

Hello Ian -

We opened a Cisco TAC case for this, because all of our archiving jobs were failing after the upgrade.

According to Cisco TAC it is a bug:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCud48443

Not sure when the Cisco LMS product team will release a patch for this annoying issue.

Regards,

Kris

Many thanks for the update, hopefully it can be released quickly.

Regards