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Beginner

LMS 4.2.4 - 0 devices found during custom discovery

Hello everyone,

I am having issues with LMS 4.2.4 soft appliance -  starting custom discovery - the interface actually says that the discovery is starting, but it ends very fast and the results are always 0 devices found. The process CSDiscovery is in "Transient terminated" state.

Has anyone encountered this before?

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

From the pdshow , I found few other imp services are also down.

follow the below steps to regenrate the SSL certificate:

1.stop the LMS service

(2) Then proceed to /opt/CSCOpx/MDC/Apache/conf/ssl and delete the
following files:
 
server.crt 
server.csr 
server.key 
server.pk8

(3) Do a /opt/CSCOpx/MDC/Apache/bin/ConfigSSL.pl -disable
(4) then ConfigSSL.pl -enable

(5) /etc/init.d/dmgtd stop
Wait 10 minutes
 
(6) /etc/init.d/dmgtd start
Wait 10 minutes and then access the application.

now run the discovery job again and see how it work.

If possinle add one of the SEED device in the CDP module as well and see if it makes any difference.

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

View solution in original post

17 REPLIES 17
Highlighted
Cisco Employee

Can you  manually start the process :

pdexec CSDiscovery and see how it works.

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
Highlighted

hi,

i tried running the "pdexec CSDiscovery" command from the shell, but the process stays as transient terminated and the discovery still returns 0 results.

Highlighted

ok. Fisrt kill the process.

pdterm CSDiscovery and then pdexec CSDiscovery

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
Highlighted

thanks for the quick replies.

I have killed the process and then started it manually, but, as soon as i start the discovery, the process returns to transient terminated and the discovery instantly ends with 0 results.

Highlighted

Can you share the screen shot of the summary of your discovery settings

Thanks-
Afroz

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
Highlighted

I have attached the screenshots:

1.JPG

        2.JPG

Highlighted

Discovery settings looks ok. tried to restart the LMS service once and check the issue again.

Also share the  NMSROOT/CSCOpx/log/CSDiscovery.log

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
Highlighted

I restarted the appliance, still the same. The CSDiscovery.log is attached.

Highlighted

share the output of pdshow

Gather the below information.

1.  Truncate the existing log files CSDiscovery.log & ngdiscovery.log using the below
command
              /opt/CSCOpx/bin/logrot_trunc   

1.  Enable discovery debug for all modules @ Admin > System > Debug Settings >
Discovery Logging Configuration
  2.  Run discovery and share the below files.
·         CSDiscovery.log & ngdiscovery.log
·         CSDiscovery-config.xml and system-config.xml file from
/opt/CSCOpx/objects/csdiscovery/

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
Highlighted

Hi,

I have attached the requested files.

Highlighted

From the pdshow , I found few other imp services are also down.

follow the below steps to regenrate the SSL certificate:

1.stop the LMS service

(2) Then proceed to /opt/CSCOpx/MDC/Apache/conf/ssl and delete the
following files:
 
server.crt 
server.csr 
server.key 
server.pk8

(3) Do a /opt/CSCOpx/MDC/Apache/bin/ConfigSSL.pl -disable
(4) then ConfigSSL.pl -enable

(5) /etc/init.d/dmgtd stop
Wait 10 minutes
 
(6) /etc/init.d/dmgtd start
Wait 10 minutes and then access the application.

now run the discovery job again and see how it work.

If possinle add one of the SEED device in the CDP module as well and see if it makes any difference.

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

View solution in original post

Highlighted

Hello,

After this, the discovery works with both ping sweep and cdp.

I think the original issue was a 2 state one: one was a  LMS issue, and the other was a firewall in another location which had a  limit for icmp sessions/source set too low.

Thank you for your help.

Highlighted
Beginner

Please help.

The Cisco Prime LMS 4.2 run in WINDOWS Server 2008 r2 SP1 in spanish? see cap please.

Highlighted

Hi Karel,

Please explain the issue .

and  kindly open a new thread for this discussion.

Thanks-
Afroz
[Do rate the useful post]
****Ratings Encourages Contributors ****

Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****
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