LMS 4.2 ANIserver problem

[cwallin]

Hello, we are running LMS 4.2.2 and our Topology maps have stopped working and I noticed that the ANIserver process is down.

By tailing the /var/adm/CSCOpx/log/dmgtd.log i got the messages below, any idea whats going on?

A shutdown of LMS + reboot did not help.

BR /Crille

Jan  9 12:39:12 xxx dmgt[3318]: #3007:TYPE=INFO:Started application(ANIServer) "/opt/CSCOpx/lib/jre/bin/java -Xbootclasspath:/opt/CSCOpx/lib/jre/lib/jsse.jar:/opt/CSCOpx/MDC/tomcat/webapps/campus/WEB-INF/classes:/opt/CSCOpx/MDC/tomcat/webapps/campus/WEB-INF/lib/log4j.jar:/opt/CSCOpx/www/classpath/jacorb.jar:/opt/CSCOpx/lib/jre/lib/rt.jar:/opt/CSCOpx/lib/jre/lib/jce.jar -Xminf0.1 -Xmaxf0.1 -Djava.class.path=/opt/CSCOpx/campus/lib/classpath/castor-1.2.jar:/opt/CSCOpx/campus/lib/classpath/commons-logging-1.1.1.jar:/opt/CSCOpx/campus/www/classpath/jndi.jar:/opt/CSCOpx/campus/www/classpath/providerutil.jar:/opt/CSCOpx/lib/jre/lib/ext/dnsns.jar:/opt/CSCOpx/campus/lib/classpath:/opt/CSCOpx/campus/www/classpath:/opt/CSCOpx/lib/classpath:/opt/CSCOpx/www/classpath:/opt/CSCOpx/MDC/tomcat/webapps/campus/WEB-INF/lib/ctm.jar:/opt/CSCOpx/lib/classpath/cmfjms.jar:/opt/CSCOpx/MDC/tomcat/webapps/campus/WEB-INF/lib/xalan.jar:/opt/CSCOpx/MDC/tomcat/webapps/campus/WEB-INF/lib/xerces.jar:/opt/CSCOpx/lib/jre/lib/jsse.jar:/opt/CSCOpx/lib/jre/lib/jce.jar:/opt/CSCO

Jan  9 12:39:16 xxx dmgt[3318]: #3021:TYPE=INFO:Died method called for process (ANIServer, pid=10851).#015

Jan  9 12:39:16 xxx dmgt[3318]: #2135:TYPE=WARNING:Stale socket -1 while establishing connection with ANIServer: Bad file descriptor. #015

[AFROJ AHMAD]

Hi ,

Share the below files:

ANIServer.properties and

ANIServer.properties.orig

location : /opt/CSCOpx/campus/etc/cwsi/ANIServer.properties'

Thanks-

Afroz

[Vinod Arya]

Topology is dependent on ANIServer and it may not work if it goes down. Better is you share aniserver.properties and aniserver.log and ani.log from your server for more insight.

-Thanks

Vinod

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[cwallin]

Hello and thank you for a fast response from you both!

Attached is a zip with these files:

/opt/CSCOpx/campus/etc/cwsi/ANIServer.properties

/opt/CSCOpx/campus/etc/cwsi/ANIServer.properties.orig

/var/adm/CSCOpx/log/ani.log

I could not find a aniserver.log, guessing that only exists in a windows installation?

Br /Crille

[AFROJ AHMAD · Accepted solution]

Hi Crille,

Aniserver.properties looks fine.

what I can suggest is to stop the daemon manager  (/etc/init.d/dmgtd stop)

check if any stale process is running

run this command : ps -ef | grep "CSCO"

if you find any process running other than root . Manually  kill it and start the daemon manager (/etc/init.d/dmgtd start)

Thanks-

Afroz

[cwallin]

Hello, tried a stop / start but EssentialsDM stalled, tried another stop /start and then it woke up.
So in fact a tripple restart and its working again

Thank you again for fast replies!

BR /Crille