LMS 4.2 Fault Manager Issue

[ChannaBasava Kalapurmath]

Hi All,

We are seeing many Unidentified traps on the DFM for multiple devices. 

274.              008ZETI      Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:28                    NA

275.              008ZETG    Cleared      InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:03                    NA

276.              008ZETA     Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:2 EnterpriseOid:.1.3.6.1.4.1.9.9.109.2            04-Feb-2015 01:58:22                    NA

274.              008ZETI      Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:28                    NA

275.              008ZETG    Cleared      InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:1 EnterpriseOid:.1.3.6.1.4.1.9       04-Feb-2015 01:59:03                    NA

276.              008ZETA     Active          InformAlarm                   Mumbai_6509-1          Mumbai_6509-1: Unidentified Trap Generic Trap:6 Specific Trap:2 EnterpriseOid:.1.3.6.1.4.1.9.9.109.2            04-Feb-2015 01:58:22                    NA

Regards,

Channa

[Ashok Kumar]

Hi,

The unidentified trap message in fault manager is expected when LMS receives a trap that is not in the list of traps that the fault manager is capable of processing.

Here are the traps that fault manager can process:

http://www.cisco.com/c/en/us/td/docs/net_mgmt/ciscoworks_lan_management_solution/4-2/user/guide/lms_monitor/lms_mnt/TrapFwd.html

The SNMP traps are only processed by the fault manager and as per the document above the ones that will be identified are pre-defined and the list cannot be modified.

Clearing an Unidentified Trap

You can manually clear Unidentified Traps from LMS. To do this:

Step 1 Select the Unidentified Trap and click Clear.

A message appears prompting you to confirm the clearing.

Step 2 Enter your user ID.

This will be used as a reference to identify who cleared the Unidentified Trap.

Step 3 Click OK to confirm.

The Unidentified trap is cleared.

To retain the trap click Cancel.

- Ashok

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