NCS 540 Solarwinds delayed up/down alerts

[jhuffman]

Does anyone leverage Solarwinds for monitoring their network specifically with NCS 540's deployed? We are noticing that the tiggered alerts for interface up/downs on JUST the 540's are delayed by about 4-6 hours. We have Cisco 57c3's in the network and other boxes that the alerts come through immediately. Just wondering if anyone has ran across this by chance?

[balaji.bandi]

not that we faced that issue, what is polling time ? is the device CPU ok ?

[jhuffman]

[cid:image001.png@01DA6990.70189FC0]

[jhuffman]

node status polling every 240 seconds

collect statistics every 10 minutes

[balaji.bandi]

the issue email alerts ?

[jhuffman]

Yes, the email alerting coming through. However, this does not happen with other Cisco NCS platforms. 

[Ruben Cocheno]

@jhuffman 

Check if you have the latest MIBs and if you have some flapping for the SolarWinds subnet and the management of those devices.  I don't expect that an SNMP trap (for interfaces) will take more than 1 minute to be detected and forwarded to the SolarWinds to be processed and trigger the alarm. I'm assuming that your NMS is working under normal conditions.

[jhuffman]

Here is what is configured on the 540. 

snmp-server user SW LL v3 auth sha encrypted *redacted* priv aes 128 encrypted *redacted* IPv4 ACL_LL_ACCESS SystemOwner
snmp-server view LL_VIEW * included
snmp-server group LL v3 priv read LL_VIEW write LL_VIEW

snmp-server traps snmp linkup
snmp-server traps snmp linkdown

[Georg Pauwen]

Hello,

which interfaces are you getting the alerts for ? As far as I recall, the 1G interfaces don't have an onboard link fault detect mechanism. Can you post the config of the interface(s) in question.