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new unity 10.5 login issue

Allen Watson
Beginner
Beginner

This is a LDAP enabled system and I have checked the LDAP and it appears to be  syncing correctly.

I have to use the locally defined administrator account to login.

This was working, however, I am currently unable to login to my Inbox or the Cisco Unity Connection Administration page with my AD username and password.

I can use the dial into vm and it works with the pin but prefer the web Inbox.

 

Before.PNG

When i try i get this:

After.PNG

1 Accepted Solution

Accepted Solutions

marce1000
VIP Mentor VIP Mentor
VIP Mentor

 

 - Check the LDAP sever's logs for the attempted-failing login (and check the status of the particular  authenticating request)

 M.

View solution in original post

1 Reply 1

marce1000
VIP Mentor VIP Mentor
VIP Mentor

 

 - Check the LDAP sever's logs for the attempted-failing login (and check the status of the particular  authenticating request)

 M.

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