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Beginner

Nexus 5548 resterted with Reason: Reset triggered due to HA policy of Reset

Hi,

Cisco 5548 restarted with Reason: Reset triggered due to HA policy of Reset and Service: ntp hap reset. Can anyone help here to find out exact reason for restart.

Syatem Image: 5.0(2)N2(1)

6 REPLIES 6
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VIP Mentor

HI Rahul,

do sh process log details

If this is the error: "Start type: SRV_OPTION_RESTART_STATELESS (23)

Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGNAL (2)

"

Then see below:

----------------------------------------------------------------------------------

I think what you experienced was bug: CSCua70120

symptom:

Unexpected reset with error message

%SYSMGR-2-SERVICE_CRASHED: Service "eth_port_sec" (PID 3258) hasn't caught signal 6 (core will be saved).

Conditions:

Port-security feature being configured

Workaround:

Unknown

This was found in 5.1(3)N1(1). Almost identical to your version.

Sadly that is about all the information provided. Under that bug, this information is given: Duplicate bug CSCua70120 is superceded by CSCty83755 At present, CSCty83755 is under review, hence the details are not shown.

CSCty83755 is not viewable. So though this answers no questions for you, but I would bet my money this is the bug you hit.

Highlighted

Hi Sandeep,

Thank you for the reply, but output which i got is like below.

Start type: SRV_OPTION_RESTART_STATELESS (23)

Death reason: SYSMGR_DEATH_REASON_FAILURE_EXIT (1)

Can you please check this one too.

Highlighted

HI Rahul,

I can only see this document.

http://www.cisco.com/en/US/ts/fn/635/fn63560.html

BUt i feel its a bug. U must create a TAC case.

did u running cisco UCS ???

CSCug59101

FI crashes due to HAP reset are no longer triggered by an NTP process crash.

2.0(1s)A

2.1(2a)A

Regards

Please rate helpful posts

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Hi Sandeep,

thank you for the details....but have you found exact bug here??

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HI Roger,

I tried my best to find this kind of error but I did not get it.

Please follow the swicth crash trobleshooting guide.

http://www.cisco.com/en/US/docs/switches/datacenter/nexus5000/sw/troubleshooting/guide/n5K_ts_oview.html#wp1033756

Still U can resolve the issue then please create a TAC case.

Reagrds

Please rate if it helps.

Helpout other by using the rating system and marking answered questions as "Answered"

Highlighted
Beginner

http://www.cisco.com/c/en/us/support/docs/field-notices/635/fn63560.html

 

Products Affected

Products Affected
N5000-UK9.5.1.3.N1.1.BIN - 5.1(3)N1(1) 
N5000-UK9.5.1.3.N1.1a.BIN - 5.1(3)N1(1a) 
N5000-UK9.5.1.3.N2.1.BIN - 5.1(3)N2(1) 
N5000-UK9.5.1.3.N2.1a.BIN - 5.1(3)N2(1a) 
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