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NIM-SSD Module on Cisco ISR 4330 out-of-service



I'm facing a problem with the installation of NIM-SSD on cisco ISR 4330. my NIM-SSD state is out of service after booting state for couple minutes.

i was search the procedure to install it but not found something really technical procedure to install.(HW Installation Guide ISR 4000 Series)


below is the details:

## Show Version ##

Cisco IOS XE Software, Version 16.06.03
Cisco IOS Software [Everest], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Ve                                                                                        rsion 16.6.3, RELEASE SOFTWARE (fc8)
Technical Support:
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Wed 28-Feb-18 23:54 by mcpre

Cisco IOS-XE software, Copyright (c) 2005-2018 by cisco Systems, Inc.
All rights reserved.  Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0.  The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY.  You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.  For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE


VG-Branch-Unit01 uptime is 18 hours, 4 minutes
Uptime for this control processor is 18 hours, 7 minutes
System returned to ROM by Reload Command
System image file is "bootflash:isr4300-universalk9.16.06.03.SPA.bin"
Last reload reason: Reload Command

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Suite License Information for Module:'esg'

Suite                 Suite Current         Type           Suite Next reboot                                                                                            
FoundationSuiteK9     None                  None           None                                                                                                         

AdvUCSuiteK9          None                  None           None                                                                                                         

Technology Package License Information:

Technology    Technology-package           Technology-package
              Current       Type           Next reboot
appxk9           appxk9           Permanent        appxk9
uck9             uck9             Permanent        uck9
securityk9       securityk9       Permanent        securityk9
ipbase           ipbasek9         Permanent        ipbasek9

cisco ISR4331/K9 (1RU) processor with 7940073K/6147K bytes of memory.
Processor board ID FDO2202A15C
3 Gigabit Ethernet interfaces
4 Voice FXO interfaces
2 Voice FXS interfaces
32768K bytes of non-volatile configuration memory.
16777216K bytes of physical memory.
14659583K bytes of flash memory at bootflash:.
0K bytes of WebUI ODM Files at webui:.
20971520K bytes of SATA hard disk at harddisk:.

Configuration register is 0x2102


## Show inv ##

NAME: "Chassis", DESCR: "Cisco ISR4331 Chassis"
PID: ISR4331/K9        , VID: V04  , SN: FDO2202A15C

NAME: "Power Supply Module 0", DESCR: "250W AC Power Supply for Cisco ISR 4330"
PID: PWR-4330-AC       , VID: V02  , SN: PST2150N004

NAME: "Fan Tray", DESCR: "Cisco ISR4330 Fan Assembly"
PID: ACS-4330-FANASSY  , VID:      , SN:

NAME: "module 0", DESCR: "Cisco ISR4331 Built-In NIM controller"
PID: ISR4331/K9        , VID:      , SN:

NAME: "NIM subslot 0/2", DESCR: "NIM-2FXS/4FXOP Voice Analog Module"
PID: NIM-2FXS/4FXOP    , VID: V01  , SN: FOC22064TFU

NAME: "PVDM subslot 0/4", DESCR: "PVDM4-32 Voice DSP Module"
PID: PVDM4-32          , VID: V02  , SN: FOC220605N2

NAME: "NIM subslot 0/5", DESCR: "ISR SSD Module"
PID: ISR-SSD           , VID: V01  , SN:

NAME: "subslot 0/5 disk0", DESCR: "harddisk"
PID: UBA2RFO200HCE1-FMF-CS                   , VID: 6.0.A   , SN: 11001548475

NAME: "NIM subslot 0/0", DESCR: "Front Panel 3 ports Gigabitethernet Module"
PID: ISR4331-3x1GE     , VID: V01  , SN:

NAME: "module 1", DESCR: "Cisco ISR4331 Built-In SM controller"
PID: ISR4331/K9        , VID:      , SN:

NAME: "module R0", DESCR: "Cisco ISR4331 Route Processor"
PID: ISR4331/K9        , VID: V04  , SN: FDO21521L6W

NAME: "module F0", DESCR: "Cisco ISR4331 Forwarding Processor"
PID: ISR4331/K9        , VID:      , SN:


## Show Platform ##

Chassis type: ISR4331/K9

Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
0 ISR4331/K9 ok 18:08:38
0/0 ISR4331-3x1GE ok 18:05:48
0/1 NIM-SSD out of service 00:11:54
0/2 NIM-2FXS/4FXOP ok 18:05:08
0/4 PVDM4-32 ok 18:05:08
0/5 ISR-SSD ok 18:06:17
1 ISR4331/K9 ok 18:08:38
R0 ISR4331/K9 ok, active 18:08:38
F0 ISR4331/K9 ok, active 18:08:38
P0 PWR-4330-AC ok 18:08:08
P2 ACS-4330-FANASSY ok 18:08:08

Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
0 17100927 16.7(3r)
1 17100927 16.7(3r)
R0 17100927 16.7(3r)
F0 17100927 16.7(3r)


## Show hw-module subslot 0/1 oir ##
Module        Model                Operational Status
------------- -------------------- ------------------------
subslot 0/1   NIM-SSD              out of service(failed too many times)



I didn't see any led indicator of NIM-SSD is on.

please let me know if you need more information to help solving this issue.

really appreciate for any help.


I have it installed in a router 4351 in slot 0/2 and the status is ok, try changing it from slot in your router, greetings and luck! platform
Chassis type: ISR4351/K9

Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
0 ISR4351/K9 ok 19:43:24
0/0 ISR4351-3x1GE ok 19:41:30
0/1 NIM-2MFT-T1/E1 ok 19:41:30
0/2 NIM-SSD ok 19:41:34
0/4 PVDM4-64 ok 19:41:34
1 ISR4351/K9 ok 19:43:24
2 ISR4351/K9 ok 19:43:24
R0 ISR4351/K9 ok, active 19:43:24
F0 ISR4351/K9 ok, active 19:43:24
P0 PWR-4450-AC ok 19:43:00
P2 ACS-4450-FANASSY ok 19:43:00

Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
0 15030325 16.7(2r)
1 15030325 16.7(2r)
2 15030325 16.7(2r)
R0 15030325 16.7(2r)
F0 15030325 16.7(2r)

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