03-30-2015 12:41 AM
Hi team,
We asked for PID and serial number. What is this meaning? We installed the Prime Infrastructure 2.2 as a VM at an ESXi5.5 on UCS hardware.
Should we use the hardware PID and serial or the VM PID and serial? In both cases we got an error while installing the license (Wrong PID in license file)!
Regards
Solved! Go to Solution.
03-30-2015 05:35 AM
Hi ,
The problem is that when the license is generated, the fields for UDI Product ID and UDI Serial Num are still mandatory, and filling in random values will not generate a good license.
For the license to be properly generated, the known format of PID and Serial number must be preserved, although the actual values will not be checked.
If the format was not preserved, when the user uploads the license he will prompted with error "Wrong PID in license file"
The format of UDI Product ID should always be "PRIME-NCS-VAPL" and the UDI Serial Number should be of format "<hostname>:<serial>"
Here are examples of PID and serial number that can generate a succesful license for PI 2.2
UDI Product ID: PRIME-NCS-VAPL
UDI Serial Num: prime:00000000-0000-0000-0000-000000000000
UDI Product ID: PRIME-NCS-VAPL
UDI Serial Num: 0:0
Thanks-
Afroz
****Ratings Encourages Contributors ****
03-30-2015 05:52 AM
Hi,
I had the same issue.
All informations you need to activate the license are shown here: Administration -> Appliance (UDI Box)
Greetings
Falk
03-30-2015 05:35 AM
Hi ,
The problem is that when the license is generated, the fields for UDI Product ID and UDI Serial Num are still mandatory, and filling in random values will not generate a good license.
For the license to be properly generated, the known format of PID and Serial number must be preserved, although the actual values will not be checked.
If the format was not preserved, when the user uploads the license he will prompted with error "Wrong PID in license file"
The format of UDI Product ID should always be "PRIME-NCS-VAPL" and the UDI Serial Number should be of format "<hostname>:<serial>"
Here are examples of PID and serial number that can generate a succesful license for PI 2.2
UDI Product ID: PRIME-NCS-VAPL
UDI Serial Num: prime:00000000-0000-0000-0000-000000000000
UDI Product ID: PRIME-NCS-VAPL
UDI Serial Num: 0:0
Thanks-
Afroz
****Ratings Encourages Contributors ****
10-17-2016 02:31 AM
Hi There ,
We installed PI 2.2 OVA on ESXi5.5 for one of our customers. Now we are trying to generate the license , but we need to get the VUDI. we can't find it on the prime GUI. as you can see it on the snapshot in attach.
as i can see, if the temporrary license ends i will lose access to the GUI !!! .
how could i get this VUDI ?? is there a mean to find it on the ESXi VM ???
please help me on this .
thank you
03-30-2015 05:52 AM
Hi,
I had the same issue.
All informations you need to activate the license are shown here: Administration -> Appliance (UDI Box)
Greetings
Falk
03-31-2015 05:34 AM
02-12-2016 09:27 AM
What if you cant go anywhere. We had a license expire and now you cannot do anything in Prime except add a license. Chicken and Egg'd here. Very frustrating. There should be a way to get this.
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