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PRIME 2.2 with Switches 4500

Mohamed Mostafa
Level 1
Level 1

Dears,

after discovering the switches 4500 with the PI 2.2 ... and checking the switches in ( Monitor > network devices )

and choose the device ... then it shows ( Device details are not available for the selected device.)

my question is does this is a bug or the is a problem in my software.

thanks

Mohamed Mostafa

2 Replies 2

AFROJ AHMAD
Cisco Employee
Cisco Employee

Hi Mohamed,

device should be supprted ..

is the device show "sucessful inventory " ?

you cab try below action:;

check and installed the latest device pack

try to delete and re-add the device

Thanks-

Afroz

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Thanks- Afroz [Do rate the useful post] ****Ratings Encourages Contributors ****

Hello Afroj Ahmad,

i tried what you recommanded , i installed the latest device pack and deleted and re-added the device but it didn't solve the problem,

i will try to upgrade the PI to version 3.0

thanks for your kind reply

Mohamed

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