Prime 3.1 wired client IP address not available

[VALERIE LOISEL]

Hi,

I've got some problem using prime 3.1 : the ip address of some clients are not available while others are ok
Don't undestand why : clients connected to the same switch, with the same configuration (static ip) 
Any idea to help me ?

Thanks

[Tobias Barth]

Hi,

this is a bug CSCvb71114.

It's fixed with Patch 5.

Regards

Tobias

[gaskincharles]

Did you ever get this problem resolved?

[gpairait]

Hi There,

If you are not into the same scenario as mentioned in the bug, you need to check the switch/router to which the clients are connected.

the switch/router should be managed in Prime Infras and the arp entries for the endpoints should be updated and available in the router.

Hope this helps.

Thanks,

Gautami.