Prime 3.4 not logging in.

[craiglebutt]

I'm not able to log in to Prime after holidays.  This is a VM server running with recommended spec.

Have to reboot the box to get a response.  MSG coming up after is "echo 0> proc/sys/kernel/hung_task_timeout_secs"  this keeps scrolling, not able to log in, gui just has spinning timer

Have logged a call with out support company who have in turned logged a call with TAC, this was last week, still waiting for a response.

So while waiting for support company or TAC to respond has any one got any suggestions on this?

After a power off the host and restart, there is a short time before the issues starts.

any help much appreciated.

[marce1000]

 - Whilst your VM-machine may be configured at recommended spec , also make sure that the supporting parent host(s) has sufficient resources to support the Prime-VM. Look at your hypervisor-monitoring tools to get going and make the necessary performance analysis (CPU. Mem, disk,network,....).

 M.