I'm trying to do configuration archiving in Prime Infrastructure 1.2 with a 5508 WLC (7.4).
The job always fails (Admin -> Background Jobs) with the following error (see attachement):
"SNMP: Failed to establish SNMP connection xxxx - Cause: Device is Unreachable. Check the ReadOnly community string."
I double checked the SNMP credentials, they do match.
For testing I also added a Public community just for the PI. Same result.
Am I missing something?
Is this not intended for Wireless Controllers?
Thanks in advance.
I have the same issue with PI 1.3 and WLc 7.4.
Background task (controller configureation Backup) is successfull but I don't have any archive for my controller.
While trying to perform a manual backup I'm receiving this error message :
"SNMP: Failed to establish SNMP connection xxxx - Cause: Device is Unreachable. Check the ReadOnly community string." and telnet failed
even if configuration archive is suppose to be made in SSh first ?
any idea ?
Yes, the config archive should be done over SSH version 2 (version on the controller). The use of Read Only communities with Prime Infrastructure/NCS/WCS is also not recommended as so many functions require ReadWrite access to work as expected.
As well, now that you're on Prime Infrastructure 184.108.40.206, be sure to check out and install the Update 1 patch for Prime Infrastructure 220.127.116.11 (filename PI_18.104.22.168_Update_1-12.tar.gz).