Hello,
I'm new to this system Cisco Prime Infrastructure and faced some issues while doing configuration.
In Operate>Clients and Users
I can see all the users connected to it. I want to remove or disable the client connected to the particular switch but it is not allowing me to do so.
Disable and Remove tabs are greyed out.
When I select the client connected to the switch ,following tabs are available i.e.troubleshoot,test,more,Track client,identify unknown users but Disable and Remove are still greyed out.
In Operate>Alarm and Events
When I select the alarm and go to troubleshoot, packet Capture is greyed out.
Please find the attachment for you reference.
Please help me with the solution asap.
Thanks for the support in advance.
