Prime Infrastructure 2.0 - Email alert when device is unreachable

[Larry Smith]

Is there a way for PI to send email alerts when a device becomes unreachable? I know there are alerts when an interface goes down, but I can't find how to get prime to alert me ONLY when a device becomes unreachable.

Does anyone know how to do this? I can't believe such a simple feature would be so difficult to configure...

[Vinod Arya]

PI also generates an event when it finds unreachable device. An event is an occurrence or detection of some condition in or around the network. An event is a distinct incident that occurs at a specific point in time. Examples of events include:

• Port status change
• Device reset
• Device becomes unreachable by the management station

You can view the list of events using the Event Browser.

Choose Operate > Alarms & Events , then click Events to access the Events Browser page.

Prime Infrastructure discovers events by automatically polling devices and discovering changes; for example, device unreachable.

For more details on Events, please check here :

http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/2-0/user/guide/prime_infra_ug/alarms.html#pgfId-1054357

-Thanks
Vinod
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[Larry Smith]

I understand that I can sort through the Alarms & Events section in PI to see when devices have gone unreachable, but I want to know if PI can email notifications when a device becomes unreachable.

I realize that I can go into Alarms & Events - Email Notification and enable certain alarm categories and the severity... For example if I enabled Routers - Critical email notifications I would be emailed whenever a critical event occured on a router. I do not want to be emailed when interfaces go down or up, ONLY when a device becomes unreachable and it doesn't appear PI can do this for me....

[damianhinojosa]

Hello,

Did you find out how to do this?

I've wasted so much time trying to configure something so basic.... not impressed with this product. It would have taken less than a minute in PRTG.