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Prime Infrastructure 3.0 Buttons missing functions

jheuke007
Level 1
Level 1

Hi,

I shortly upgraded Prime from 2.2 to 3.0, installed Patch 3.0.1 as well.

After I imported the database, I wanted to clear/assign/delete several alarms from dashboard.

Suddenly, clicking the okay button doesn't have any impact. The cancel button is working fine though.

(this shows up everytime I need to use a button!!!! so I'm not able to set any settings correctly.)

I tried it in firefox 38.4.0, internet explorer 11 and chrome on v46. I as well cleared my browsing history.

I didn't find any posts on that online so I hope anyone can help me out?

Greets Jasmine

17 Replies 17

Hi,

Maybe a silly suggestion, but have you tried clearingn your browsers cache after the upgrade?

/

J

Hi

Prime 3.0.2 does fix this issue, just instaleld and was able to clear all my alerts.  TAC confirmed this was fixed and that they had no calls saying doesn't work.

cheers

Dennis Nielsen
Level 1
Level 1

Hi

I have this problem as well, but it didn't start until I installed Prime 3.0.2 Update 2 a few days ago.

Server has been rebooted, browser cache cleared and tried with both IE11 and Firefox 43.0.4