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Prime LMS update to 4.2 fails

Vincent Duprez
Beginner
Beginner

Dear all,

While upgrading from Prime LMs 4.1 to 4.2 I've encountered the following issue:

I can login but receiving a continous "Loading" running  ... All services seems up and running !!!

I've found the following in the logs :

Subscribe discovery status
SQL Anywhere Network Server Version 10.0.1.4310
...skipping...
log4j:WARN No appenders could be found for logger (org.apache.activemq.transport.WireFormatNegotiator).
log4j:WARN Please initialize the log4j system properly.
log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.
[ Thu Jun 06 16:26:17 CEST 2013 ] No restore has happened
In EPMOgsAdapter:since isOGSup is not true
In EPMOgsAdapter:EPMOgsadapter is sleeping. Waiting for OGSServer to come up com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
In EPMOgsAdapter:since isOGSup is not true
In EPMOgsAdapter:EPMOgsadapter is sleeping. Waiting for OGSServer to come up com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
In EPMOgsAdapter:since isOGSup is not true
In EPMOgsAdapter:EPMOgsadapter is sleeping. Waiting for OGSServer to come up com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
In EPMOgsAdapter:since isOGSup is not true
In EPMOgsAdapter:EPMOgsadapter is sleeping. Waiting for OGSServer to come up com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
log4j:ERROR Could not connect to remote log4j server at [localhost]. We will try again later.
com.cisco.nm.trx.tis.service.TISServiceException: URN_NOT_FOUND : urn "TIS-1.0" : Not found !!
         at com.cisco.nm.trx.tis.service.TISRemoteServiceFactory.getService(TISRemoteServiceFactory.java:51)
         at com.cisco.nm.trx.tis.service.TISServiceFactory.getService(TISServiceFactory.java:32)
         at com.cisco.nm.trx.tis.service.TISService.getService(TISService.java:169)
         at com.cisco.nm.trx.tis.service.TISService.<init>(TISService.java:192)
         at com.cisco.nm.trx.tis.service.TISService.<init>(TISService.java:180)
         at com.cisco.nm.trx.tis.service.TISService.getInstance(TISService.java:130)
         at com.cisco.nm.trx.epm.providers.inventory.EpmTISInventory$InnerFactory.getInstance(Unknown Source)
         at com.cisco.nm.trx.epm.providers.inventory.EpmTISInventory.tis(Unknown Source)
         at com.cisco.nm.trx.epm.providers.inventory.EpmTISInventory.getMOId(Unknown Source)
         at com.cisco.nm.cesar.kernel.binding.EventBinder.processNormalizedEvent(Unknown Source)
         at com.cisco.nm.cesar.kernel.binding.EventBinder.run(Unknown Source)
         at java.lang.Thread.run(Thread.java:662)
In EPMOgsAdapter:since isOGSup is not true
In EPMOgsAdapter:EPMOgsadapter is sleeping. Waiting for OGSServer to come up com.cisco.nm.xms.ctm.common.CTMException: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!
com.cisco.nm.trx.tis.service.TISServiceException: URN_NOT_FOUND : urn "TIS-1.0" : Not found !!
         at com.cisco.nm.trx.tis.service.TISRemoteServiceFactory.getService(TISRemoteServiceFactory.java:51)
         at com.cisco.nm.trx.tis.service.TISServiceFactory.getService(TISServiceFactory.java:32)
         at com.cisco.nm.trx.tis.service.TISService.getService(TISService.java:169)
         at com.cisco.nm.trx.tis.service.TISService.<init>(TISService.java:192)
         at com.cisco.nm.trx.tis.service.TISService.<init>(TISService.java:180)
         at com.cisco.nm.trx.tis.service.TISService.getInstance(TISService.java:130)
         at com.cisco.nm.trx.epm.providers.inventory.EpmTISInventory$InnerFactory.getInstance(Unknown Source)
         at com.cisco.nm.trx.epm.providers.inventory.EpmTISInventory.tis(Unknown Source)
         at com.cisco.nm.trx.epm.providers.inventory.EpmTISInventory.getMOId(Unknown Source)
         at com.cisco.nm.cesar.kernel.binding.EventBinder.processNormalizedEvent(Unknown Source)
         at com.cisco.nm.cesar.kernel.binding.EventBinder.run(Unknown Source)
         at java.lang.Thread.run(Thread.java:662)


om.cisco.nm.trx.tis.service.TISServiceException: URN_NOT_FOUND : urn "TIS-1.0" : Not found !!
         at com.cisco.nm.trx.tis.service.TISRemoteServiceFactory.getService(TISRemoteServiceFactory.java:51)
         at com.cisco.nm.trx.tis.service.TISServiceFactory.getService(TISServiceFactory.java:32)
         at com.cisco.nm.trx.tis.service.TISService.getService(TISService.java:169)
         at com.cisco.nm.trx.tis.service.TISService.<init>(TISService.java:192)
         at com.cisco.nm.trx.tis.service.TISService.<init>(TISService.java:180)
         at com.cisco.nm.trx.tis.service.TISService.getInstance(TISService.java:130)
         at com.cisco.nm.trx.epm.providers.inventory.EpmTISInventory$InnerFactory.getInstance(Unknown Source)
         at com.cisco.nm.trx.epm.providers.inventory.EpmTISInventory.tis(Unknown Source)
         at com.cisco.nm.trx.epm.providers.inventory.EpmTISInventory.getMOId(Unknown Source)
         at com.cisco.nm.cesar.kernel.binding.EventBinder.processNormalizedEvent(Unknown Source)
         at com.cisco.nm.cesar.kernel.binding.EventBinder.run(Unknown Source)

any idea ?

If not I think I will have to reinstall a 4.1 and perform a restore of my last backup ( is there somewhere an easy procedure)..

regards,

Vincent.

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