Hi,
how can i check if the connection from RME 4.3.0 is working correctly in order to do EoL and EoS reports?
where do i get more detailed information about what failed exactely in the job?
on our firewall every thing looks ok an the traffic is permittet:
--------------------
Origin: FWxxxxxxxx
Action: Accept
Service: http (80)
Source: Cisco_Works (10.X.Y.Z)
Destination: 84.53.168.170
---------------------
following is the log output i get of one of the failed jobs, but its not clear to me, what exactly failed.
is there a way how to debug those connections to cisco?
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,<init>,246,
Starting the JOB 1993
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1506,
Getting the job details from persisted Job
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1528,
Job Details : EoS/EoL Hardware Report
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1530,
Job is custom report : false
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1532,
Job runtype : Immediate
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1534,
Job date : 13-7-10 10:10
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1536,
Job description : Test
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1538,
Job E mail id : USERNAME@MYDOMAIN.XY
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1540,
Job publish location :
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1542,
Job template id : 0
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1544,
Job job id : 1993
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1562,
All the report properties read successfully from the job.
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,sun.misc.Launcher$AppClassLoader@92e78c
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,294,
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,314,
Valid License.
Proceeding with job execution.
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,334,
Running Report job 1993 instance id 0
[ Tue Jul 13 10:01:31 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,354,inside devsel flow
[ Tue Jul 13 10:01:34 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,558,normal5
[ Tue Jul 13 10:01:34 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,600,successfully got predeployed devices
[ Tue Jul 13 10:01:34 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,606,submitted.length5
[ Tue Jul 13 10:01:34 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1633,************before set device in gen rep data**********
[ Tue Jul 13 10:01:34 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1639,************after set device in gen rep data*******
[ Tue Jul 13 10:01:35 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.util.db.DatabaseConnectionPool,getConnection,113,Inside ICSDatabaseConnection, MAX_COUNT =5
[ Tue Jul 13 10:01:56 CEST 2010 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG,getData,281,Exception while creating EOS_EOL reportcom.cisco.nm.rmeng.inventory.reports.util.IRException: Cisco.com Exception
at com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG.getData(EOS_EOL_RDG.java:234)
at com.cisco.nm.rmeng.inventory.reports.datagenerators.DataGenRequestHandler.getData(DataGenRequestHandler.java:44)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.generateReportData(JobExecutor.java:1693)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.runReport(JobExecutor.java:894)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.main(JobExecutor.java:2514)
[ Tue Jul 13 10:01:56 CEST 2010 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1709,IRException throwncom.cisco.nm.rmeng.inventory.reports.util.IRException: Cisco.com Exception
at com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG.getData(EOS_EOL_RDG.java:283)
at com.cisco.nm.rmeng.inventory.reports.datagenerators.DataGenRequestHandler.getData(DataGenRequestHandler.java:44)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.generateReportData(JobExecutor.java:1693)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.runReport(JobExecutor.java:894)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.main(JobExecutor.java:2514)
[ Tue Jul 13 10:01:56 CEST 2010 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1715,1Cisco.com exception
[ Tue Jul 13 10:01:56 CEST 2010 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,1332,Report generation is not successful
[ Tue Jul 13 10:01:56 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,sendStatusMail,2022,
Sending Job status to USERNAME@MYDOMAIN.XY
[ Tue Jul 13 10:01:56 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,sendStatusMail,2034,
Sender is CiscoLMS@MYDOMAIN.XY
[ Tue Jul 13 10:01:56 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,sendStatusMail,2042,
Receiver is USERNAME@MYDOMAIN.XY
[ Tue Jul 13 10:01:56 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,sendStatusMail,2184,
Job status mailed to USERNAME@MYDOMAIN.XY
[ Tue Jul 13 10:01:56 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,1444,
Job Details updated successfully.
And here the output of a different job:
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,<init>,246,
Starting the JOB 1992
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1506,
Getting the job details from persisted Job
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1528,
Job Details : EoS/EoL Hardware Report
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1530,
Job is custom report : false
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1532,
Job runtype : Immediate
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1534,
Job date : 13-7-10 10:0
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1536,
Job description : test
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1538,
Job E mail id : USERNAME@MYDOMAIN.XY
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1540,
Job publish location :
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1542,
Job template id : 0
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1544,
Job job id : 1992
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,populateJobData,1562,
All the report properties read successfully from the job.
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,61,sun.misc.Launcher$AppClassLoader@92e78c
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.common.VerifyRMELicense,validate,203,
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,294,
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,314,
Valid License.
Proceeding with job execution.
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,334,
Running Report job 1992 instance id 0
[ Tue Jul 13 09:58:01 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,354,inside devsel flow
[ Tue Jul 13 09:58:04 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,558,normal2
[ Tue Jul 13 09:58:04 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,600,successfully got predeployed devices
[ Tue Jul 13 09:58:04 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,606,submitted.length2
[ Tue Jul 13 09:58:05 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1633,************before set device in gen rep data**********
[ Tue Jul 13 09:58:05 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1639,************after set device in gen rep data*******
[ Tue Jul 13 09:58:05 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.util.db.DatabaseConnectionPool,getConnection,113,Inside ICSDatabaseConnection, MAX_COUNT =5
[ Tue Jul 13 09:58:26 CEST 2010 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG,getData,281,Exception while creating EOS_EOL reportcom.cisco.nm.rmeng.inventory.reports.util.IRException: Cisco.com Exception
at com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG.getData(EOS_EOL_RDG.java:234)
at com.cisco.nm.rmeng.inventory.reports.datagenerators.DataGenRequestHandler.getData(DataGenRequestHandler.java:44)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.generateReportData(JobExecutor.java:1693)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.runReport(JobExecutor.java:894)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.main(JobExecutor.java:2514)
[ Tue Jul 13 09:58:26 CEST 2010 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1709,IRException throwncom.cisco.nm.rmeng.inventory.reports.util.IRException: Cisco.com Exception
at com.cisco.nm.rmeng.inventory.reports.datagenerators.EOS_EOL_RDG.getData(EOS_EOL_RDG.java:283)
at com.cisco.nm.rmeng.inventory.reports.datagenerators.DataGenRequestHandler.getData(DataGenRequestHandler.java:44)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.generateReportData(JobExecutor.java:1693)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.runReport(JobExecutor.java:894)
at com.cisco.nm.rmeng.inventory.reports.job.JobExecutor.main(JobExecutor.java:2514)
[ Tue Jul 13 09:58:26 CEST 2010 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,generateReportData,1715,1Cisco.com exception
[ Tue Jul 13 09:58:26 CEST 2010 ],ERROR,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,1332,Report generation is not successful
[ Tue Jul 13 09:58:26 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,sendStatusMail,2022,
Sending Job status to USERNAME@MYDOMAIN.XY
[ Tue Jul 13 09:58:26 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,sendStatusMail,2034,
Sender is CiscoLMS@MYDOMAIN.XY
[ Tue Jul 13 09:58:26 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,sendStatusMail,2042,
Receiver is USERNAME@MYDOMAIN.XY
[ Tue Jul 13 09:58:26 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,sendStatusMail,2184,
Job status mailed to USERNAME@MYDOMAIN.XY
[ Tue Jul 13 09:58:27 CEST 2010 ],INFO ,[main],com.cisco.nm.rmeng.inventory.reports.job.JobExecutor,runReport,1444,
Job Details updated successfully.
thank you
