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keigo_komatsu
Beginner

SCABB - Problem with Updating CM

I have problem with CM update when send a new package to SCE.

SCABB return the follow message: Updating CM <CM IP Address> with service configuration timed out. Operation proceed in the backgroung.

How I could resolve this problem?

2 REPLIES 2
smahbub
Frequent Contributor

The CM May not be processing and inserting RDR's into the DB, and all RDR's are being

deleted before written to the DB.Something is using a lot of your port 4100 connections

Please go through this checklist and check if these

have been done:

1.RDR-Formatter destination is not configured on the SCE (to point to the CM)

2.No policy apply operation was made after RDR-Formatter destination was first set.

3.FW prevents policy update from the SCA-BB console to the CM.

4.DB was not installed correctly.

Hello ~ I am having a similar problem with a SE 1000 ... Can you take a look at the following:

https://supportforums.cisco.com/thread/346065

By the way ... I am running version 2.5.10 ... yes. I know ... quite old.