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msmalik
Beginner

Scheduled forwarding for system call handler

Hi,

so we have a switchboard in production and the DN is getting forwarded to CUCA call handler. There is a scheduled forwarding working at the moment i.e transfer the calls to 1234 at 6.30pm etc. 

I am unable to figure out how this is set up. I am unable to find out these settings in CUCA. any help would be highly appreciated.

TIA

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