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SCP issue in Cisco Prime LAN Management Solution 4.2.5

Meng Li
Level 1
Level 1

Hi guys,

 

I am trying to solve the following issue for the failed scheduled jog using SCP:

 

 

                           JOB ID - 7431 SUMMARY

                        ---------------------------------------------

 

Device Name : xxxxxxx

Software upgrade result - Failed

 

Total number of devices scheduled for upgrade : 1

Number of devices upgraded : 0

Number of devices failed : 1

Total time taken for Job - 3 Minutes 20 Seconds

 

Status of Job - FAILED

 

-----------------------------------------------------------------------------------------------

 

Starting Job: ID - 7431

Job Started At : Mon Dec 15 12:20:09 EST 2014

 

Job running on : xxxxxxxxx

 

Upgrade Mode : Parallel

Reboot Mode : Parallel

Protocol Order for Image Transfer : SCP

Protocol Order for Config-operations : SSH,TFTP,HTTPS,TELNET,SCP

 

Total number of device(s) to be processed : 1

 

 

Processing Device : xxxxxxx

Start Time : Mon Dec 15 12:21:20 EST 2014

 

Device is locked for exclusive access.

 

The supported protocols for image transfer are: SCP

 

 

Connecting to the device using SSH...

Connected successfully.

 

Retrieving configuration file from the device...

Current device config is copied to /var/adm/CSCOpx/files/rme/jobs/swim/7431/xxxxxxxx

 

Checking if HTTP server is enabled on the device...

Http Server is not enabled, will continue with Software Upgrade Operation.

 

Copying cat3k_caa-universalk9.SPA.03.03.05.SE.150-1.EZ5.bin from Software Repository to scp-specific directory.

Copied successfully to /tmp/rep_sw_9212002925209712419

 

Loading image file to flash device : rep_sw_9212002925209712419 --> flash:cat3k_caa-universalk9.SPA.03.03.05.SE.150-1.EZ5.bin using SCP

Image Copy Operation Failed

 

Device is unlocked.

 

Device Upgrade Result : Failed

End Time:Mon Dec 15 12:22:56 EST 2014

 

 

Job Ended At : Mon Dec 15 12:23:30 EST 2014

 

I noticed this post https://supportforums.cisco.com/discussion/11715076/lms-422-software-distribution-task-fails-upgrade-3750-image and tried to get the customer to try the following:

Solution:

      Timeout needs to be increased for a device or entire device type group from Admin > Collection Settings > Inventory > Edit the Inventory/Config Timeout and Retry Settings

 

          ReadDelay – 200ms

          Telnet Timeout – 800s(This timeout is applicable for both TELNET and SSH)

 

And the customer was able to do run the scheduled job after changing the time settings with TFTP, not with SCP. Any ideas about the reason that SCP does not work? Any additional configuration needs to be done from the switch side? 

 

Thanks in advance, 

1 Reply 1

Meng Li
Level 1
Level 1

Hi guys,

 

Any ideas on this?