01-28-2015 07:24 PM
Hi guys,
I am trying to solve the following issue for the failed scheduled jog using SCP:
JOB ID - 7431 SUMMARY
---------------------------------------------
Device Name : xxxxxxx
Software upgrade result - Failed
Total number of devices scheduled for upgrade : 1
Number of devices upgraded : 0
Number of devices failed : 1
Total time taken for Job - 3 Minutes 20 Seconds
Status of Job - FAILED
-----------------------------------------------------------------------------------------------
Starting Job: ID - 7431
Job Started At : Mon Dec 15 12:20:09 EST 2014
Job running on : xxxxxxxxx
Upgrade Mode : Parallel
Reboot Mode : Parallel
Protocol Order for Image Transfer : SCP
Protocol Order for Config-operations : SSH,TFTP,HTTPS,TELNET,SCP
Total number of device(s) to be processed : 1
Processing Device : xxxxxxx
Start Time : Mon Dec 15 12:21:20 EST 2014
Device is locked for exclusive access.
The supported protocols for image transfer are: SCP
Connecting to the device using SSH...
Connected successfully.
Retrieving configuration file from the device...
Current device config is copied to /var/adm/CSCOpx/files/rme/jobs/swim/7431/xxxxxxxx
Checking if HTTP server is enabled on the device...
Http Server is not enabled, will continue with Software Upgrade Operation.
Copying cat3k_caa-universalk9.SPA.03.03.05.SE.150-1.EZ5.bin from Software Repository to scp-specific directory.
Copied successfully to /tmp/rep_sw_9212002925209712419
Loading image file to flash device : rep_sw_9212002925209712419 --> flash:cat3k_caa-universalk9.SPA.03.03.05.SE.150-1.EZ5.bin using SCP
Image Copy Operation Failed
Device is unlocked.
Device Upgrade Result : Failed
End Time:Mon Dec 15 12:22:56 EST 2014
Job Ended At : Mon Dec 15 12:23:30 EST 2014
I noticed this post https://supportforums.cisco.com/discussion/11715076/lms-422-software-distribution-task-fails-upgrade-3750-image and tried to get the customer to try the following:
Solution:
Timeout needs to be increased for a device or entire device type group from Admin > Collection Settings > Inventory > Edit the Inventory/Config Timeout and Retry Settings
ReadDelay – 200ms
Telnet Timeout – 800s(This timeout is applicable for both TELNET and SSH)
And the customer was able to do run the scheduled job after changing the time settings with TFTP, not with SCP. Any ideas about the reason that SCP does not work? Any additional configuration needs to be done from the switch side?
Thanks in advance,
02-22-2015 05:33 PM
Hi guys,
Any ideas on this?
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