Smart Install Image Upgrade Fails - Director (c3560) Client (c3750X)

[Vivek Bannore]

Hi community,

Just need some assistance to understand why smart install image upgrade fails coming via a Director (c3560) to clients (c3750X).

Director Configuration (c3560)

vstack director 192.168.100.254
 
vstack basic
 
vstack dhcp-localserver SmartUpgrade
address-pool 192.168.100.0 255.255.255.0
default-router 192.168.100.254
file-server 192.168.100.13
ip dhcp excluded-address 192.168.100.250 192.168.100.254
ip dhcp excluded-address 192.168.100.1 192.168.100.49
 
vstack group custom New3750X product-id
 image tftp://192.168.100.13/Images/c3750e-universalk9-tar.122-58.SE2.tar
 config tftp://192.168.100.13/New3750X-config.txt
 match WS-C3750X-48P
!

The client (c3750x) would automatically get an IP from the address pool - 192.168.100.x/24 when directly connected to the Director. The image transfer starts but after it completes, the following is seen on the client's

Switch#
Switch#
*Mar  1 00:48:31.828: %SMI-6-UPGRD_STARTED: Device (IP address: 192.168.100.51) image upgrade has started
Loading Images/c3750e-universalk9-tar.122-58.SE2.tar from 192.168.100.13 (via Vlan1): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 21186560 bytes]
 
 Could not buffer tarfile...using multiple downloads
examining image...
%Error opening tftp://192.168.100.13/c3750e-universalk9-mz.122-58.SE2/ (No such file or directory)
%Error opening flash:update/info (No such file or directory)
ERROR: Image is not a valid IOS image archive.
*Mar  1 00:52:03.170: VSTACK_ERR: 
!!smi_ibc_dl_handle_events: download not successful
*Mar  1 00:52:03.170: %SMI-3-UPGRD_FAILED: Device (IP address: 192.168.100.51) image upgrade failed

From the above statements, I'm unsure as to why the switch keeps looking for the path

tftp://192.168.100.13/c3750e-universalk9-mz.122-58.SE2/

even though the IOS image path specified in the vstack custom profile is

tftp://192.168.100.13/Images/c3750e-universalk9-tar.122-58.SE2.tar

I also tried to force the image upgrade to the client from the director's CLI using the following command, but it was unsuccessful as well with the above specified error statements

vstack download-image tftp://192.168.100.13/Images/c3750e-universalk9-tar.122-58.SE2.tar 192.168.100.52 cisco reload in 00:01

Regards

Vivek Bannore

[Vivek Bannore]

hmm that could very well be the problem because I took the product id from the show version of the switch which needed the IOS upgrade.

Instead I should have looked for the product id on the chassis.

Good find.

I may get another batch of switches to upgrade so if I do, I'll try it out again and report into this thread.

[Leo Laohoo]

Thanks Vivek.  I'm curious to know the outcome.

[Leo Laohoo]

match WS-C3560CG-8PC-S

One more thing, because my match statement looks like this, my image list filename has to look like this too: 3560CG-8PC-imagelist.txt