05-13-2021 07:31 AM
Hello,
I'm currently doing my tests with a SG350-28P 28-Port Gigabit PoE Managed Switch,
but I have the same issue with other models.
The error occour with a specific device, that is a fog generator.
After about 5 minutes that I plug it, I get the subject's error and I lose the ping, but the port continue to link
I'm sure that the network card of this fog generator is not very performing, because it always aligns at 10Mbit half duplex,
but at least it works with others brand of switches.
Any suggestion?
I want clarify that I have the same issue with many cisco switches and many of this fog generators, because we use that in different stores.
I tried to disable STP for the port used, without solving
Any suggestions?
05-13-2021 08:05 AM
are you able to set the port manally for 10MB ? and STP disabled ?
can you login to SSH command level and post show run
also refer below guide :
05-13-2021 08:48 AM
Sure, I manually set 10MB half duplex and disabled STP
Here is the configuration:
switcha2489d#show run
config-file-header
switcha2489d
v2.5.0.83 / RTESLA2.5_930_364_091
CLI v1.0
file SSD indicator encrypted
@
ssd-control-start
ssd config
ssd file passphrase control unrestricted
no ssd file integrity control
ssd-control-end cb0a3fdb1f3a1af4e4430033719968c0
!
!
unit-type-control-start
unit-type unit 1 network gi uplink none
unit-type-control-end
!
voice vlan oui-table add 0001e3 Siemens_AG_phone________
voice vlan oui-table add 00036b Cisco_phone_____________
voice vlan oui-table add 00096e Avaya___________________
voice vlan oui-table add 000fe2 H3C_Aolynk______________
voice vlan oui-table add 0060b9 Philips_and_NEC_AG_phone
voice vlan oui-table add 00d01e Pingtel_phone___________
voice vlan oui-table add 00e075 Polycom/Veritel_phone___
voice vlan oui-table add 00e0bb 3Com_phone______________
bonjour interface range vlan 1
hostname switcha2489d
username admin password encrypted f9497ed740596fb42b348b3aff4be6e200af9f16 privilege 15
ip ssh server
clock timezone J 0 minutes 0
no clock source sntp
ip name-server 10.85.0.3
!
interface vlan 1
ip address 10.85.3.72 255.255.255.0
no ip address dhcp
!
interface GigabitEthernet5
speed 10
duplex half
no negotiation
description FogGenerator
spanning-tree disable
!
interface GigabitEthernet7
macro description switch
!next command is internal.
macro auto smartport dynamic_type switch
!
interface GigabitEthernet10
macro description switch
!next command is internal.
macro auto smartport dynamic_type switch
!
exit
ip default-gateway 10.85.3.253
switcha2489d#
05-13-2021 09:34 AM
below port config looks ok :
interface GigabitEthernet5
speed 10
duplex half
no negotiation
description FogGenerator
spanning-tree disable
try spanning-tree portfast
also next time when you posting post below out put
show interface gig5
05-14-2021 01:21 AM - edited 05-14-2021 01:24 AM
I did this test, again with no benefits:
switcha2489d#show running-config interface GigabitEthernet5
interface GigabitEthernet5
speed 10
duplex half
no negotiation
description FogGenerator
spanning-tree portfast
Or:
interface GigabitEthernet5
speed 10
duplex half
no negotiation
description FogGenerator
spanning-tree disable
spanning-tree portfast
Could it be that stp error is only a consequence? But there are not other warnings
I lose the ping after few time
05-14-2021 05:43 AM
is there any service effecting, or just you concern about Log message
Honestly 10MB is too old , time to ask vendor upgeade (i know some box we can migrate or get upgrade, )
i this case i suggest to get Local Hub and conenct to device and switch only see alternative option.
05-14-2021 06:59 AM
Hello,
it's not only log message, I lose the ping and the connection with the fog software.
I admit that it should be a very old card, but the issue occour only with Cisco Switches.
Now that I've disabled Spanning-tree, there aren't any messages, I even set the log level to maximum debug,
no any message, I just lose connection and the port remains active and blinking.
Anyway, if you think that not exists other settings that I can try, I have to find a different solution...
05-14-2021 07:12 AM
as per the message it trying STP, but you mentioned it is disabled, So that should stable. you still have connection lost,. you need check the Physical Cable also (to elimate the issue) - try as suggested method hub, see if that fix ?
05-14-2021 07:28 AM
What do you mean by hub?
I tried a small 5-port switch as a bridge and in this case it works, I never lose the connection.
I also tried to change many cables, also of different categories, without good results
05-14-2021 07:37 AM
May be newer device(switch) may have compatable issue with old device like you mentioned.
What do you mean by hub?
tried a small 5-port switch - this is what i have suggeted, becuase that has more lower compatable.
10MB faded already in the market, now 100MB go soon. becuase more next generation higher bandwidth.
make sense ?
05-16-2021 11:49 PM
Hello, of course it make sense
Thank you
05-30-2021 09:01 AM
Hi,
It is related to a bug,is it possible to check the bug list?
Thanks and Regards,
Sachin
05-31-2021 12:25 AM
Hi, what do you mean? what bug?
05-31-2021 12:59 AM
Hi,
What is the status of the port?
Thanks and regards,
sachin
06-01-2021 06:32 AM
it remains active, up and blinking
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