Super Admin unable to run reports

[marshajr]

LMS V3.1 - Even though Super Admin is meant to provide all privileges, I find that some inventory reports cannot be run, with the error message stating that I don't have permission. Has this been encountered by anyone else?

[Joe Clarke]

Exactly which reports cannot be run? What errors do you see on the ACS server?

[marshajr]

I've tried running the Inventory reports from the Report generator and gett INVREP0076 error. This also occurs when I try looking at the 'Generic Class' listing for IOS versions on the RME portal. Where should I look on ACS for the errors?

[Joe Clarke]

So it's all of the RME inventory reports? Post screenshots showing your ACS configuration for this user's group. The ACS failed attempts log would be a good place to check for errors.

[marshajr]

As far as I can ascertain the problem is only occurring with Inventory. I can't locate anything in ACS that indicates a failure.

Attached are screenshots of what I hope are the relevant sections of the ACS config.

[Joe Clarke]

What about cwhp? And how is the System Identity User configured in ACS? That use must also have Super Admin access to all LMS tasks.

[marshajr]

Attached is the cwhp details. All of the Cisco users are in the same group, and have the superadmin rights.

[Joe Clarke]

This sounds fine. When you enabled ACS integration, did you restart Daemon Manager?

[marshajr]

The daemon manager has been restarted many times since.

[Joe Clarke]

Post a screenshot of the expanded task tree of the RME application in ACS under Shared Profile Components.

[marshajr]

Attached are screenshots of the ACS profile.

[troymaki]

I know this post is old but was it ever solved?  I am having the exact same problem.