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Beginner

The device limit must be less than or equal to lifecycle license limit in cisco prime 2.2

Hi All,

I have seen below error on Cisco prime infrastructure 2.2 tool 

The device limit must be less than or equal to life cycle license limit and also ISE secondary device is unreachable from Prime.

Could you please suggest how we can fix the issue.

Thanks in advance.....

Regards,

sachin

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Hall of Fame Master

Yes. Lifecycle license are

Yes. Lifecycle license are per managed device. See this page for a good overview:

http://www.cisco.com/c/en/us/support/docs/cloud-systems-management/prime-infrastructure/200334-Prime-Infrastructure-Licensing-v2-2-3.html

..as well as this page:

http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-infrastructure/guide-c07-731621.html

...which states:

Lifecycle License: Provides access to the Lifecycle feature set, which includes device configuration management, software image management, basic health and performance monitoring, fault management, troubleshooting, and network client visibility. The Lifecycle license is based on the number of managed devices. Lifecycle licenses are available in bundle sizes of 25, 50, 100, 500, 1000, 2500, 5000, 10,000, and 15,000 devices and can be combined as needed to achieve a total licensed device count.

A device is uniquely identified through the assigned IP address and system object ID (SysOid) combination. Routers, switches, lightweight/unified access points, and Cisco Prime Network Analysis Modules (NAMs) are counted against the license count. If a switch stack is managed through a single IP address, then it counts as only one device. A single chassis will, however, be counted as multiple devices if the chassis is configured with multiple IP addresses. For example, a switch with multiple service cards, such as a firewall, and so on, or a stackable switch that has an IP address assigned to each switch that participates in the stack will be treated as multiple devices within Cisco Prime Infrastructure. Cisco Wireless LAN Controllers (WLCs), autonomous access points, and third-party devices are not counted against the license count.

When you have more managed devices than licenses you will receive the error you are seeing and be prevented from adding additional devices to your inventory.

We see this most commonly when lightweight (i.e., not autonomous) APs are added to a Wireless controller. PI won't prevent the new APs from being added as they are managed by virtue of their association with the WLC. However, if you were to try to add a new switch it would prevent you from doing so until the licensing shortfall was addressed.

8 REPLIES 8
Hall of Fame Master

1. Add licenses or decrease

1. Add licenses or decrease managed devices.

2. Check if the ISE server's IP address is reachable from Prime Infrastrucutre, no intervening firewall blocks tcp/443 (https), and the ISE server certificate is trusted by Prime Infrastructure.

Beginner

Hi Marvin,

Hi Marvin,

Thanks for your reply.

 Life cycle license already has been there in PI 2.2,  if Add licenses, meant may i need purchase again Life cycle licenses ?

Hall of Fame Master

Yes. Lifecycle license are

Yes. Lifecycle license are per managed device. See this page for a good overview:

http://www.cisco.com/c/en/us/support/docs/cloud-systems-management/prime-infrastructure/200334-Prime-Infrastructure-Licensing-v2-2-3.html

..as well as this page:

http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/prime-infrastructure/guide-c07-731621.html

...which states:

Lifecycle License: Provides access to the Lifecycle feature set, which includes device configuration management, software image management, basic health and performance monitoring, fault management, troubleshooting, and network client visibility. The Lifecycle license is based on the number of managed devices. Lifecycle licenses are available in bundle sizes of 25, 50, 100, 500, 1000, 2500, 5000, 10,000, and 15,000 devices and can be combined as needed to achieve a total licensed device count.

A device is uniquely identified through the assigned IP address and system object ID (SysOid) combination. Routers, switches, lightweight/unified access points, and Cisco Prime Network Analysis Modules (NAMs) are counted against the license count. If a switch stack is managed through a single IP address, then it counts as only one device. A single chassis will, however, be counted as multiple devices if the chassis is configured with multiple IP addresses. For example, a switch with multiple service cards, such as a firewall, and so on, or a stackable switch that has an IP address assigned to each switch that participates in the stack will be treated as multiple devices within Cisco Prime Infrastructure. Cisco Wireless LAN Controllers (WLCs), autonomous access points, and third-party devices are not counted against the license count.

When you have more managed devices than licenses you will receive the error you are seeing and be prevented from adding additional devices to your inventory.

We see this most commonly when lightweight (i.e., not autonomous) APs are added to a Wireless controller. PI won't prevent the new APs from being added as they are managed by virtue of their association with the WLC. However, if you were to try to add a new switch it would prevent you from doing so until the licensing shortfall was addressed.

Beginner

Marvin,

Marvin,

HTTPs/443 is allowed in firewall and ISE accessible from I E .

Can we able to check in GUI mode in prime infrastrucre 2.2 for ISE server certificate is trusted or not ?

Hall of Fame Master

I misspoke - it's not trust

I misspoke - it's not trust per se that's required. They need to negotiate a secure communications channel.

Are you saying your primary ISE server is integrated but the secondary is not possible?

What are you exact versions of each product (release and patch level)? There was a bug around PI 2.2 and 3.0 with ISE 1.4 and 2.0 not negotiating a mutual TLS version properly.

Beginner

 

 

ISE Primary is reachable and secondary is not reachable.

ISE secondary pingable and no block in Firewall and its accessible via 443.

ISE Version: 1.2.1.198

Are unified/Lightweight access point auto discover in WLC If I add the WLC in Prime 2.x and will it go against the license count?

or is it possible maintain license count level by adding only WLC.

Ex: WLC 100 device

License count :500

Lightweight AP's : 800 device

Hall of Fame Master

Re the ISE - I'd do a packet

Re the ISE - I'd do a packet capture on the ISE node (Operations - Troubleshooting tools) while trying to connect to dig deeper.

When you add your WLC it will add all APs managed by that WLC and those will count against the license. There is no avoiding that - it's how the product is designed to work.

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Beginner

Thanks Marvin

Thanks Marvin

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