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Tidal Enterprise Scheduler Pop up Error

Lately we have experienced a pop-up error on some user accounts, but not all accounts.

It is consistently giving a pop up with this error message.

Any help will be appreciated greatly.

=> sun.reflect.GeneratedMethodAccessor632.invoke [null -1]

=> sun.reflect.DelegatingMethodAccessorImpl.invoke [null -1]

=> java.lang.reflect.Method.invoke [null -1]

=> com.tidalsoft.framework.execute.CallMethod.execute [CallMethod.java 228]

=> com.tidalsoft.scheduler.api.methods.impl.UpdateObject.execute [UpdateObject.java 36]

=> com.tidalsoft.framework.execute.Executor.execute [Executor.java 65]

=> com.tidalsoft.framework.execute.Executor.executeAsync [Executor.java 52]

=> com.tidalsoft.framework.execute.Execution.execute [Execution.java 24]

=> com.tidalsoft.framework.rpc.RpcServer$1.onMessage [RpcServer.java 155]

=> org.apache.activemq.ActiveMQSession.run [ActiveMQSession.java 833]

=> org.apache.activemq.ActiveMQQueueSession.run [ActiveMQQueueSession.java 355]

=> com.tidalsoft.framework.jms.ServerSessionPool$ServerSession.run [ServerSessionPool.java 240]

=> java.util.concurrent.ThreadPoolExecutor.runWorker [null -1]

=> java.util.concurrent.ThreadPoolExecutor$Worker.run [null -1]

=> java.lang.Thread.run [null -1]Caused by

exception:java.lang.Exception

reason:TES_016024:Save Owner record with ID [331] failed.

description:TES_016024:Save Owner record with ID [331] failed.

=> com.tidalsoft.scheduler.api.objects.impl.Users.update [Users.java 354]

=> sun.reflect.GeneratedMethodAccessor632.invoke [null -1]

=> sun.reflect.DelegatingMethodAccessorImpl.invoke [null -1]

=> java.lang.reflect.Method.invoke [null -1]

=> com.tidalsoft.framework.execute.CallMethod.execute [CallMethod.java 228]

=> com.tidalsoft.scheduler.api.methods.impl.UpdateObject.execute [UpdateObject.java 36]

=> com.tidalsoft.framework.execute.Executor.execute [Executor.java 65]

=> com.tidalsoft.framework.execute.Executor.executeAsync [Executor.java 52]

=> com.tidalsoft.framework.execute.Execution.execute [Execution.java 24]

=> com.tidalsoft.framework.rpc.RpcServer$1.onMessage [RpcServer.java 155]

=> org.apache.activemq.ActiveMQSession.run [ActiveMQSession.java 833]

=> org.apache.activemq.ActiveMQQueueSession.run [ActiveMQQueueSession.java 355]

=> com.tidalsoft.framework.jms.ServerSessionPool$ServerSession.run [ServerSessionPool.java 240]

=> java.util.concurrent.ThreadPoolExecutor.runWorker [null -1]

=> java.util.concurrent.ThreadPoolExecutor$Worker.run [null -1]

=> java.lang.Thread.run [null -1]

1 REPLY 1
Cisco Employee

Hello Doung:

Hello Doung:

This product is not part of the Small Business Community. I've moved it to the Enterprise community for greater visibility.. In the future please ensure you post your question to the appropriate community. This will ensure a faster response.

Thanks

Glenn

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