Hi everyone,
I am trying to build a Samsung A36 5G, going through initial set up is fine however when the device is enrolled I can't get off of the Meraki dashboard to get into the phone. Builds of a older model of phone has been fine, issue only seems to be affecting this model, even after updating the system software.
I have tried going into safe mode, bios, power tapping the back button and multiple resets.
Contacting Meraki directly they asked for logs, however when trying to get the logs my computer will not recognise the device as per screenshot below.
Has anyone else had this issue or know of a work around?
Thanks
