TypeError: Cannot read property 'value' of undefined

[yasir.shaikh1]

Hi,

I am trying to audit WLC device, but getting this error in Prime. Please check attachment.

TypeError: Cannot read property 'value' of undefined

Would you please suggest why.

Cheers,

Yasir

[Jonathon Porter]

Any update on this? 

I have a similar problem with trying to add an AP to a map.

Running Version: PI 3.1.5 DP7 

[marce1000]

  - Check your wireless controller software version and wether it's compatible with prime 3.1.5 :

   http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#pgfId-148422

M.

[Jonathon Porter]

Yes running the right code Controller: 8.2.141 is compatible with 3.1.5

Opening a TAC case see if that gets me anywhere. 

[Jonathon Porter]

I think I found the issue, you need to force a sync on affected devices and try again... 

[David Cooper]

This has more to do with chrome and javascript I am sure. I work with a Mac, and using safari (ouch!) allows it to work.