Unable to delete unidentified trap in DFM

[mkareemashraf]

Dear all,

We are using Ciscoworks lms 3.1 in our network.

IN DFM high severity , Unidentified error is displayed . If i click the device name , it is giving error.

" Unable to retrieve detailed device view for unidentified trap.This device no longer exits. "

Even its not showing  menu to suspend this error.

How can i get rid of this trap and delete it.

thanks,

M.K

[Joe Clarke]

Exactly what version of DFM do you have?  Post a screenshot of this error.