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Upgrade LMS 3.1 -> 3.2 - error in data restoration ?

jan.klicka
Level 1
Level 1

Hello,

We've provided "remote upgrade" from LMS 3.1 (Win 2003) to 3.2 (Win 2008 64bit). The restoration of backup directory ended by message

ERROR: doRestore of [Resource Manager Essentials] had some errors.

I've checked all three log files mentioned in documentation

NMSROOT\log\restorebackup.log

NMSROOT\log\migration.log

NMSROOT\log\rme_base.log

but I haven't seen anything suspoisious. Is it a "false positive", or should I check another file ?

Thanks in advance.

Jan Klicka, SITMP

3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

Please post these log files.

Hello,

here you are. Sorry for delay - i had to be almost a week off.

"Migratition.zip" contains three log files mentioned above, "window.log" is output of the restore command on the screen.

Thanks in advance

Jan Klicka, SITMP

There appears to be a problem with the backup. Within it, the RME data directory is missing (from D:\CW2000\files\rme on the old server). I recommend you try taking a new backup from your old server, and try to restore it. If that fails, you should open a TAC service request so the contents of the backup can be analyzed.