cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
6065
Views
0
Helpful
7
Replies
Highlighted
Beginner

Upgrade Prime 3.1 to 3.4

Hi,

 

I tried to upgrade our Prime virtual appliance from version 3.1 to 3.4, according to the instructions in this document:

 

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-4/quickstart/guide/bk_Cisco_Prime_Infrastructure_3_4_0_Quick_Start_Guide.html#task_1070940

 

Chapter: How to Perform an Inline Upgrade

 

However, after a reboot the server still runs with version 3.1. There is no possibility to choose  booting to version 3.4.

 

Can anyone tell me how to solve this?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

In that case it clearly doesn't work and runs into an error. You have two options that I can see now:
1. create a new VM with the 3.4 image and import the backup from 3.1
2. open a TAC and hope that they can help

View solution in original post

7 REPLIES 7
Highlighted
VIP Advocate

In that case the installation was unsuccessful. Login to your vsphere, open console of the server and start the installation from there again. It will probably take half a day (in my case it's not working at all, but that's another discussion) for the full upgrade. You can always check the status in your vsphere console. The server should reboot automatically at the end of the upgrade with the new version. The upgrade replaces the old installation.
Highlighted

Hi,
That is what I already did: Install it from the vSphere console. I looks like the installation skips from step 3 to 7: Suddenly the prompt is back and the server does not reboot. After I rebooted manually, it returns to the current version (3.1)
Highlighted

In that case it clearly doesn't work and runs into an error. You have two options that I can see now:
1. create a new VM with the 3.4 image and import the backup from 3.1
2. open a TAC and hope that they can help

View solution in original post

Highlighted

Hi Patoberli

 

Thank you, I'll try a new VM

Highlighted

Good idea. My upgrade from 3.2.2 to 3.3 or 3.4 also failed now twice. Probably also doing the new VM way.
Highlighted

Do you also have experience for upgraden from 3.4 to 3.6 ? Because I plan to do an inline upgrade and looking for success or failed stories.
Highlighted

I don't, still running 3.5, which I have successfully upgraded from (I think) 3.4 many months ago.

As always, create a backup and if it's a VM, a Snapshot before starting the upgrade.


Content for Community-Ad