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VDSException

FC-CIOTEAM
Level 1
Level 1

Anyone seen this one?  Can get software updates, but cannot get device updates from LMS 3.2.1, after installing the site change patch.  Only the CV, DFM and RME, which have devices alread in them, get the below error.

[ Mon Jan 23 15:08:14 EST 2012 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getXmlFileList():IOException:Unexpected end of file from server

[ Mon Jan 23 15:08:14 EST 2012 ] ERROR [ViewRemoteAndInstalledPkg : getRemoteAndInstalledPkg] : VDSException while downloading headers from Cisco.com

com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getXmlFileList():IOException:Unexpected end of file from server

at com.cisco.nm.xms.psu.downloadmgmt.RemoteRepSync.downloadPsuHeadersAsXml(RemoteRepSync.java:559)

at com.cisco.nm.xms.psu.downloadmgmt.RemoteRepSync.getAllPackagesFor(RemoteRepSync.java:991)

at com.cisco.nm.xms.psu.downloadmgmt.DownloadManager.queryAllPkgs(DownloadManager.java:1191)

at com.cisco.nm.xms.psu.ui.gui.model.ViewRemoteAndInstalledPkg.getRemoteAndInstalledPkg(ViewRemoteAndInstalledPkg.java:170)

at com.cisco.nm.xms.psu.ui.gui.model.action.DevUpdate.performAdd(DevUpdate.java:1032)

at com.cisco.nm.xms.psu.ui.gui.model.action.DevUpdate.perform(DevUpdate.java:555)

at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)

at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)

at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:775)

at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:704)

at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:897)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)

at java.lang.Thread.run(Thread.java:662)

2 Replies 2

Michelle Bammel
Level 1
Level 1

I'm seeing the same thing and opened a case with Cisco to review.  After two days of troubleshooting the Cisco engineer has not been able to determine the cause of the error.  The engineer did mention that other customers had seen a problem with the -1 version of the site change patch.

There is some issues with Cisco.com and LMS device updates URL. Ciscoworks team and Cisco IT are working in an internal case and hence it will be resolved soon.

A known issue so wil be taken care of shortly.

-Thanks

Vinod

-Thanks Vinod **Rating Encourages contributors, and its really free. **