01-23-2012 12:27 PM
Anyone seen this one? Can get software updates, but cannot get device updates from LMS 3.2.1, after installing the site change patch. Only the CV, DFM and RME, which have devices alread in them, get the below error.
[ Mon Jan 23 15:08:14 EST 2012 ] ERROR [RemoteRepSync : downloadPsuHeadersAsXml] : VDSException thrown com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getXmlFileList():IOException:Unexpected end of file from server
[ Mon Jan 23 15:08:14 EST 2012 ] ERROR [ViewRemoteAndInstalledPkg : getRemoteAndInstalledPkg] : VDSException while downloading headers from Cisco.com
com.cisco.nm.xms.vds.VDSException: CcoDownloadAdapter::getXmlFileList():IOException:Unexpected end of file from server
at com.cisco.nm.xms.psu.downloadmgmt.RemoteRepSync.downloadPsuHeadersAsXml(RemoteRepSync.java:559)
at com.cisco.nm.xms.psu.downloadmgmt.RemoteRepSync.getAllPackagesFor(RemoteRepSync.java:991)
at com.cisco.nm.xms.psu.downloadmgmt.DownloadManager.queryAllPkgs(DownloadManager.java:1191)
at com.cisco.nm.xms.psu.ui.gui.model.ViewRemoteAndInstalledPkg.getRemoteAndInstalledPkg(ViewRemoteAndInstalledPkg.java:170)
at com.cisco.nm.xms.psu.ui.gui.model.action.DevUpdate.performAdd(DevUpdate.java:1032)
at com.cisco.nm.xms.psu.ui.gui.model.action.DevUpdate.perform(DevUpdate.java:555)
at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.cisco.nm.cmf.util.AccessLogFilter.doFilter(AccessLogFilter.java:128)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:775)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:704)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:897)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Thread.java:662)
04-16-2012 09:16 AM
I'm seeing the same thing and opened a case with Cisco to review. After two days of troubleshooting the Cisco engineer has not been able to determine the cause of the error. The engineer did mention that other customers had seen a problem with the -1 version of the site change patch.
04-16-2012 11:44 AM
There is some issues with Cisco.com and LMS device updates URL. Ciscoworks team and Cisco IT are working in an internal case and hence it will be resolved soon.
A known issue so wil be taken care of shortly.
-Thanks
Vinod
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide