WS-X45-SUP7-E support in Ciscoworks LMS 3.2

[david.fernandes]

I'm running the latest version of Ciscoworks LMS 3.2 for Windows and the latest device packages as of today. I've been trying to view a WS-4507R+E chassis with a WS-X45-SUP7-E in Ciscoview but I keep getting the following error message:

Message
Cannot find applicable device package for ...
This error could be due to one of the following:
- The device package for this device type is not installed.
- Device support for this device type is not available.
- You are trying to open a component inside a device.
To correct the problem, either install a device package for the device type, or open the parent device to manage the component.

What is the level of support for the WS-X45-SUP7-E in Ciscoworks LMS 3.2? The demo one we have is running cat4500e-universalk9.SPA.03.01.01.SG.150-1.XO1.bin.

-David

[andporra · Accepted solution]

Hi David,

Please post the sysObjectId for this device.

1) Go to Device Troubleshooting - Device Center.
2) Type in your device's IP address in the field and click Go.
3) Select from the Tools menu the SNMP walk option.
4) Type in your device's IP address if it is not already there.
5) Type the read community string or SNMP v3 credentials that your device uses.
6) Type .1.3.6.1.2.1.1.2 in the Starting OID field.
7) Check the "Output OIDs Numerically" checkbox.
8) Select SNMP version 2c or v3.
9) Click OK.
10) Please send the results.

You can also check the support for that device based on the sysObjectId on the following link:

http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/3.2/device_support/table/lms32sdt.html

Andres

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[david.fernandes]

Thanks for the link! Looks like Ciscoview support is not available yet.

-David