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Khaled Douma
Beginner

ASA 5515-X FirePower 6.4.0 image boot issue

I couldn't boot sfr image for v6.4.0 while re-imaging firepower service as shown below and in the attached debug file

 

ASA 5515: fresh reimaging firepower 6.4.0

Cisco Adaptive Security Appliance Software Version 9.12(4)10

---- --------------------------------- ------------ ------------ ---------------

show module all

sfr    0006.f62b.3592   to   0006.f62b.3592    N/A    N/A

sfr    Recover     Not Applicable   Not powered on completely

------------------------------------

show inventory:
Name: "Chassis", DESCR: "ASA 5515-X with SW, 6 GE Data, 1 GE Mgmt, AC"
PID: ASA5515 , VID: V01 , SN: FGL170

Name: "Storage Device 1", DESCR: "Model Number: Micron_M550_MTFAK28MAY"
PID: N/A , VID: N/A , SN: MSA100TM

------------------------------------

boot Image:

show flash: | include asasfr-5500x-bo

169 42956800 Feb 16 2021 14:09:42 asasfr-5500x-boot-6.4.0-1.img

 

------------------------------------

debug module-boot

Mod-sfr 593> *** EVENT: The module is being automatically restarted.
Mod-sfr 594> *** TIME: 15:03:46 EET Feb 16 2021
Mod-sfr 595> ***
Mod-sfr 596> ***
Mod-sfr 597> *** EVENT: Start Parameters: Image: /mnt/disk0/vm/vm_3.img, ISO: , Num CPUs: 2, RA
Mod-sfr 598> M: 3466MB, Mgmt MAC: 00:06:F6:2B:35:92, CP MAC: 00:00:00:04:00:01, HDD: -drive fil
Mod-sfr 599> e=/dev/sda,cache=none,if=virtio, Dev Driver: virtio
Mod-sfr 600> *** TIME: 15:03:46 EET Feb 16 202
Mod-sfr 601> ***
Mod-sfr 602> *** EVENT: Start Parameters Continued: RegEx Shared Mem: 0MB, Cmd Op: , Shared Mem
Mod-sfr 603> Key: 8061, Shared Mem Size: 16, Log Pipe: /dev/ttyS0_vm3, Sock: /dev/ttyS1_vm3, M
Mod-sfr 604> em-Path: -mem-path /hugepages
Mod-sfr 605> *** TIME: 15:03:46 EET Feb 16 2021
Mod-sfr 606> ***
Mod-sfr 607> (process:7840): GLib-WARNING **: /local/jenkins/workspace/fxplatform/Builds/releas
Mod-sfr 608> e__2.6.1_fcs_hammersmith/build-smp-compile/fxos/linux/wrlinux/bitbake_build/tmp/wo
Mod-sfr 609> rk/corei7-64-wrs-linux/glib-2.0/1_2.54.3-r0/glib-2.54.3/glib/gmem.c:483: custom me
Mod-sfr 610> mory allocation vtable not supported
Mod-sfr 611> WARNING: Image format was not specified for '/mnt/disk0/vm/vm_3.img' and probing g
Mod-sfr 612> uessed raw.
Mod-sfr 613> Automatically detecting the format is dangerous for raw images, write ope
Mod-sfr 614> rations on block 0 will be restricted.
Mod-sfr 615> Specify the 'raw' format explicitly to remove the restrictions.
Mod-sfr 616> qemu-system-x86_64: -drive file=/dev/sda,cache=none,if=virtio: Could not read imag
Mod-sfr 617> e for determining its format: Input/output error
Mod-sfr 618> ***
Mod-sfr 619> *** EVENT: The module is being automatically restarted.
Mod-sfr 620> *** TIME: 15:03:46 EET Feb 16 2021
Mod-sfr 621> ***
Mod-sfr 622> ***
Mod-sfr 623> *** EVENT: Start Parameters: Image: /mnt/disk0/vm/vm_3.img, ISO: , Num CPUs: 2, RA
Mod-sfr 624> M: 3466MB, Mgmt MAC: 00:06:F6:2B:35:92, CP MAC: 00:00:00:04:00:01, HDD: -drive fil
Mod-sfr 625> e=/dev/sda,cache=none,if=virtio, Dev Driver: virtio
Mod-sfr 626> *** TIME: 15:03:46 EET Feb 16 202
Mod-sfr 627> ***
Mod-sfr 628> *** EVENT: Start Parameters Continued: RegEx Shared Mem: 0MB, Cmd Op: , Shared Mem
Mod-sfr 629> Key: 8061, Shared Mem Size: 16, Log Pipe: /dev/ttyS0_vm3, Sock: /dev/ttyS1_vm3, M
Mod-sfr 630> em-Path: -mem-path /hugepages
Mod-sfr 631> *** TIME: 15:03:46 EET Feb 16 2021
Mod-sfr 632> ***
Mod-sfr 633> (process:7847): GLib-WARNING **: /local/jenkins/workspace/fxplatform/Builds/releas
Mod-sfr 634> e__2.6.1_fcs_hammersmith/build-smp-compile/fxos/linux/wrlinux/bitbake_build/tmp/wo
Mod-sfr 635> rk/corei7-64-wrs-linux/glib-2.0/1_2.54.3-r0/glib-2.54.3/glib/gmem.c:483: custom me
Mod-sfr 636> mory allocation vtable not supported
Mod-sfr 637> WARNING: Image format was not specified for '/mnt/disk0/vm/vm_3.img' and probing g
Mod-sfr 638> uessed raw.
Mod-sfr 639> Automatically detecting the format is dangerous for raw images, write ope
Mod-sfr 640> rations on block 0 will be restricted.
Mod-sfr 641> Specify the 'raw' format explicitly to remove the restrictions.
Mod-sfr 642> qemu-system-x86_64: -drive file=/dev/sda,cache=none,if=virtio: Could not read imag
Mod-sfr 643> e for determining its format: Input/output error
Mod-sfr 644> ***
Mod-sfr 645> *** EVENT: The module is being automatically restarted.
Mod-sfr 646> *** TIME: 15:03:47 EET Feb 16 2021
Mod-sfr 647> ***
Mod-sfr 648> ***
Mod-sfr 649> *** EVENT: Start Parameters: Image: /mnt/disk0/vm/vm_3.img, ISO: , Num CPUs: 2, RA
Mod-sfr 650> M: 3466MB, Mgmt MAC: 00:06:F6:2B:35:92, CP MAC: 00:00:00:04:00:01, HDD: -drive fil
Mod-sfr 651> e=/dev/sda,cache=none,if=virtio, Dev Driver: virtio
Mod-sfr 652> *** TIME: 15:03:47 EET Feb 16 202
Mod-sfr 653> ***
Mod-sfr 654> *** EVENT: Start Parameters Continued: RegEx Shared Mem: 0MB, Cmd Op: , Shared Mem
Mod-sfr 655> Key: 8061, Shared Mem Size: 16, Log Pipe: /dev/ttyS0_vm3, Sock: /dev/ttyS1_vm3, M
Mod-sfr 656> em-Path: -mem-path /hugepages
Mod-sfr 657> *** TIME: 15:03:47 EET Feb 16 2021
Mod-sfr 658> ***
Mod-sfr 659> (process:7854): GLib-WARNING **: /local/jenkins/workspace/fxplatform/Builds/releas
Mod-sfr 660> e__2.6.1_fcs_hammersmith/build-smp-compile/fxos/linux/wrlinux/bitbake_build/tmp/wo
Mod-sfr 661> rk/corei7-64-wrs-linux/glib-2.0/1_2.54.3-r0/glib-2.54.3/glib/gmem.c:483: custom me
Mod-sfr 662> mory allocation vtable not supported
Mod-sfr 663> WARNING: Image format was not specified for '/mnt/disk0/vm/vm_3.img' and probing g
Mod-sfr 664> uessed raw.
Mod-sfr 665> Automatically detecting the format is dangerous for raw images, write ope
Mod-sfr 666> rations on block 0 will be restricted.
Mod-sfr 667> Specify the 'raw' format explicitly to remove the restrictions.
Mod-sfr 668> ***
Mod-sfr 669> *** EVENT: The module has exited unexpectedly more than 3 times in 5 seconds. The
Mod-sfr 670> module will attempt to restart in 60 seconds.
Mod-sfr 671> *** TIME: 15:03:47 EET Feb 16 2021
Mod-sfr 672> ***
Mod-sfr 673> qemu-system-x86_64: -drive file=/dev/sda,cache=none,if=virtio: Could not read imag
Mod-sfr 674> e for determining its format: Input/output error

 

------------------------------------

I have followed below guide:

https://www.cisco.com/c/en/us/support/docs/security/asa-firepower-services/118644-configure-firepower-00.html

1 REPLY 1
Chakshu Piplani
Cisco Employee

Hi,

 

From the debugs the issue seems to be related to the SSD.

 

Can you completely shutdown ASA and re-seat the SSD and try running the SFR installation again.

 

HTH

 

Do rate helpful posts.

Chakshu

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