ASA 5520 Failover (Fail)

[syedaltaf.shah]

Hi guys.

Need little help here with Failover, i have configured Failover Active/Standby and it was running few months but now its not working. and when i try to debug it its giving me these messages.

vpnfol_thread_timer: HA MSG: no Buffer available for clientvpnfo

these messages are on Active unit.

Any help with that....

Appreciate

thanks.

[varrao]

Hi Syed,

Can you tell me whats the exact issue?? Is the firewall crashing, and which firewall is crashing?? What debugs are you running??

-Varun

[syedaltaf.shah]

Hi Varun,

No issue. the issue is they are not syncing...the Failover is not working.. Currently the Primary firewall is active.. and standby is not acting as Ready for takeover. you know what imean.

Only the failover is not working.

i am running debug fover fail and getting these messages on primary one.

vpnfol_thread_timer: HA MSG: no Buffer available for clientvpnfo

[varrao]

Can you check on the secondary firewall whether you see any crashinfo on it, do "show crashinfo", it would also show you the date when it was collected.

-Varun

[syedaltaf.shah]

No crash info.

after checking it says.

No crash file found.

[varrao]

Hi Syed,

What is the ASA version that you are running, and could you share the config from your ASA??

-Varun

[syedaltaf.shah]

Thanks for your support Varun.

Sorry i cannot give you the whole config due to security reasons.. but i can paste the part which you want me to.. if thats fine with you?.

its ASA 5520 with ASA software version 8.2(4)

thanks.