I have an ASA 5550 and the console port suddenly stopped allowing me to console and the management port no longer allows me to conole in. So that there is now question, The network cables and console cables work fine on other ASA's and network devices. I tried to reset the device by pushing the reset button but it doesn't appear to do anything, even after I reboot. Any help would be appreciated.
At this point it looks more like a hardware failure. Do you see the ASA lights green?
If you don’t have console access you may need to get a replacement unit via TAC or your reseller.
Regards,
Juan Lombana
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